Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Job Description/Preferred Qualifications
The Senior Business Insight Engineer is a strategic partner to KLA Service business functions—including Sales, Marketing, Finance, Field Operations, Training, and Parts planning—leading the transformation of business processes through data-driven insights, advanced analytics, and AI innovation.
This role requires a seasoned professional who can architect scalable data solutions, influence executive decision-making, and drive organizational change. The Senior Business Insight Engineer owns the end-to-end delivery of analytics programs and establishing best practices across KLA GSS.
Key Responsibilities
Lead complex analytical initiatives across multiple business domains to generate actionable insights and define the KPI framework that drives executive reporting
Architect and deliver dashboards, reports, and data products that enable strategic, data-driven decision-making
Drive cross-functional alignment and serve as the primary analytics liaison to senior leadership and IT teams; lead planning and implementation of analytics programs
Anticipate business needs and proactively deliver insights that influence strategic decisions; build scalable, self-service capabilities that enable data independence
Establish and enforce Service data standards across all data products, including object-level security, row-level security, UI/UX standards, and governance requirements
Design, and deploy AI-driven solutions, including AI agents that automate insights generation, answer business questions, and enhance operational workflows
Collaborate with business and technical teams to identify opportunities where AI agents and advanced analytics can improve efficiency, quality, and business outcomes
Champion best practices in analytics, data engineering, and AI within KLAS; drive continuous improvement of technical standards and methodologies
Present findings and recommendations to executive leadership, translating complex analysis into actionable business strategy
Minimum Qualifications
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.