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Job Summary

The BI Analytics & Insights Analyst is responsible for transforming raw data into actionable business insights through advanced analytics, data engineering, visualization, and predictive modelling. The role bridges business intelligence to support strategic decision making, operational efficiency, and data driven culture while ensuring strong data governance and quality standards.

Job Description

Key responsibilities and approximate time split :

Business Intelligence & Analytics

  ·  Partner with business stakeholders to understand analytical requirements and translate them into BI and advanced analytics solutions.

·  Develop, maintain, and optimize BI solutions that provide insights into business performance, trends, and risks.

·  Define and manage KPIs, metrics, and analytical frameworks aligned with business strategy.

·  Perform deep dive analyses to identify patterns, root causes, and improvement opportunities.

·  Design and maintain KPIs covering:

o   Revenue & profitability

o   Customer acquisition & retention

o   Credit portfolio performance

o   Liquidity & balance sheet metrics

·  Support management reporting, executive dashboards, and board‑level insights.

·  Provide root‑cause and variance analysis for financial and operational performance.

 

 Data Engineering & Data Modelling

 ·  Design, build, and maintain scalable data pipelines (ETL/ELT) from multiple source systems.

·  Develop and optimize data models (star/snowflake schemas) for analytics and reporting.

·  Ensure data accuracy, consistency, and performance across analytical datasets.

·  Collaborate with IT and cloud teams on data architecture and platform optimization.

Power BI & Data Visualization

 

·  Design and deliver interactive, high‑performance Power BI dashboards and reports.

·  Apply best practices in data visualization, UX/UI, and storytelling.

·  Implement DAX calculations, measures, and time intelligence.

·  Manage Power BI datasets, data refreshes, security (RLS), and deployment pipelines.

·  Manage dataset refreshes, performance optimization, and Row‑Level Security (RLS).

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·  Enforce data governance standards, definitions, and master data management.

·  Ensure compliance with data privacy, security, and regulatory requirements.

·  Implement data quality checks, validation rules, and documentation.

·  Maintain data dictionaries, lineage, and metadata.

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·  Act as a trusted analytics advisor to business teams.

·  Train and support users on BI tools, dashboards, and data interpretation.

·  Contribute to analytics best practices, standards, and continuous improvement initiatives.

Required Qualifications

 

·  Bachelor’s degree in computer science, Actuarial Science, Data Science, Statistics, Information Systems, Engineering, Economics, or related field.

·  Master’s degree is an added advantage.

Preferred Experience

·  Minimum 4 years technical experience

·  Experience in working within a large complex organisation with multiple stakeholders

Knowledge and Skills

Technical Skills

·  Business Intelligence: KPI design, analytics frameworks, stakeholder engagement.

·  Power BI: Advanced DAX, Power Query, data modelling, RLS, performance optimization.

·  Data Engineering: SQL (advanced), ETL/ELT, data pipelines, data warehousing.

·  Databases: SQL Server, PostgreSQL, Oracle, or cloud data platforms.

·  Data Governance: Data quality, metadata management, privacy and security concepts.

Behavioural Competencies

 

Competency

Competency definition/descriptor

Level

Problem-solving skills

Ability to identify and solve complex problems using analytical thinking and creativity

·       Intermediate

Attention to detail

Ability to maintain accuracy and thoroughness in all tasks, from data collection to analysis and reporting.

Intermediate

Curiosity and continuous learning

Passion for learning and keeping up with the latest trends and developments in the field of data science.

Intermediate

Strong analytical thinking

Ability to approach problems in a logical and systematic manner, using data-driven insights to guide decision-making.

Intermediate

Effective communication skills

Ability to articulate complex ideas and findings in a clear and concise manner, both verbally and in writing.

Intermediate

Time management and prioritization

Ability to manage multiple projects and deadlines, prioritize tasks effectively, and deliver high-quality work on time.

Intermediate

Adaptability and flexibility

Ability to adjust to changing priorities, work in a dynamic environment, and thrive in a fast-paced setting.

Intermediate

Absa Values

 

Absa’s  Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:

·  Trust

·  Resourceful

·  Stewardship

·  Inclusive

·  Courage

Education

Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)