Who We Are
Join a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
As a member of the BI Analytics & Reporting team, you will design, develop, and maintain business intelligence solutions that transform complex data into actionable insights. This role combines traditional business intelligence development with modern AI-enabled analytics, helping drive data-informed decision-making across the Title organization.
You will partner closely with business stakeholders, analysts, data engineers, and PMO to deliver scalable reporting solutions, dashboards, and automated analytics that improve operational performance and support strategic initiatives. Leveraging Domo and related technologies, you will develop reporting ecosystems that are AI-ready, automated, and aligned with evolving business needs.
Business Intelligence & Analytics Development
- Design, develop, and maintain business intelligence solutions, dashboards, reports, and data visualization tools.
- Build reporting portals, dashboards, data generators, and other end-user information resources.
- Develop standard and custom reports that summarize business, operational, financial, and performance data.
- Create scalable analytical solutions using Domo and related BI platforms.
- Design and maintain semantic data models that support AI readiness, advanced analytics, and chatbot capabilities.
Reporting & Data Management
- Gather, consolidate, and analyze data from multiple sources to identify trends, patterns, and actionable insights.
- Ensure data accuracy, integrity, consistency, and governance across reporting solutions.
- Maintain and enhance BI tools, databases, dashboards, workflows, and methodologies.
- Proactively identify opportunities for reporting improvements, automation, and process optimization.
- Monitor and support existing reports, dashboards, and BI applications.
Stakeholder Collaboration
- Partner with business leaders and stakeholders to understand reporting needs and translate business requirements into technical solutions.
- Communicate complex data findings clearly to technical and non-technical audiences.
- Present business intelligence insights and trend analyses that support strategic decision-making.
- Share updates on reporting solutions, tool enhancements, and metadata changes.
Automation & Continuous Improvement
- Develop and implement reporting automation that reduces manual effort and improves operational efficiency.
- Test and validate reporting solutions to confirm they meet business requirements.
- Anticipate organizational, process, and system changes that may affect existing metrics and reporting.
- Continuously improve reporting quality, usability, scalability, and performance.
Documentation & Delivery
- Maintain accurate and timely documentation of requirements, technical designs, data mappings, processes, and operational procedures.
- Maintain Jira work items, tasks, estimates, statuses, and acceptance criteria to support visibility and alignment with project objectives.
Qualifications
Required
- Bachelor's degree in Computer Science, Data Analytics, Information Systems, Business, or a related field, or an equivalent combination of education and experience.
- 2-4+ years of experience designing, developing, and maintaining business intelligence and reporting solutions.
- Experience creating dashboards, reports, and data visualizations using BI platforms; Domo experience is preferred.
- Exceptional analytical, quantitative, and problem-solving skills.
- Ability to translate business requirements into scalable reporting and analytics solutions.
- Experience working with multiple data sources while maintaining data quality and integrity.
- Ability to work independently, prioritize work, and exercise sound judgment in decision-making.
- Collaborative mindset and the ability to work effectively across business and technical teams.
Preferred
- Experience working with modern cloud data platforms such as Snowflake and Databricks.
- Proficiency in Python, SQL, JSON, or similar technologies to support data analysis, automation, and reporting solutions.
- Experience with semantic modeling, AI-enabled analytics, and automation technologies.
- Understanding of data governance, security, and related best practices.
- Project management experience or Major Domo certification.
Typical Education
Licenses or Certificates
Typical Range of Experience
This position will be accepting applications on an ongoing basis until the position is filled
Pay Range: $85,000.00 - $113,300.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
