Business Operations Analyst II

Accountabilities

As a Business Operations Analyst II, you will support the Sales Operations and Analytics function by developing reliable reporting solutions, translating business requirements into meaningful insights, and helping stakeholders make informed decisions. Your responsibilities will include:

• Identify and implement opportunities for business value creation and transformation through data analysis supporting sales priorities.

• Collaborate with business stakeholders and analytics teams to develop dashboards that meet end-user requirements.

• Build and maintain intuitive dashboards and data sources using enterprise reporting systems.

• Deliver data intelligence and actionable insights to support sales operations and executive decision-making.

• Align dashboard design and reporting outputs with business objectives, operational priorities, and measurable outcomes.

• Analyze complex datasets to assess feasibility, identify trends, and expand dashboarding capabilities.

• Develop deep subject matter expertise in sales data, reporting processes, and dashboard solutions.

• Support business strategy, financial performance analysis, network capacity planning, and ongoing operational activities.

• Identify performance gaps and emerging opportunities, providing practical recommendations that drive business improvements.

• Communicate analytical findings and insights clearly to stakeholders across different organizational levels.

Requirements

The ideal candidate combines strong analytical capabilities with hands-on experience in dashboard development and sales reporting. You should be comfortable working with complex datasets, translating business needs into reporting solutions, and collaborating across functions in a dynamic environment. Key qualifications include:

• Bachelor's degree and at least 5 years of relevant professional experience.

• Proven experience developing and delivering high-quality dashboards, preferably within a Sales environment.

• Strong proficiency in Tableau, including data source development, dashboard creation, complex calculations, row-level security (RLS), and data visualization.

• Advanced SQL query-writing skills, particularly with Oracle databases.

• Strong analytical and problem-solving abilities, with the capacity to interpret complex data and produce actionable insights.

• Excellent written, verbal, and interpersonal communication skills.

• Ability to present and explain analytical findings effectively to audiences with different levels of technical and business expertise.

• Strong collaboration skills and a results-oriented approach.

• Ability to manage multiple priorities, work across functions, and solve problems in a fast-changing environment.

• Confidence interacting effectively with stakeholders at all organizational levels.

Benefits

• Permanent, full-time position based in India.

• Remote working arrangement through a global flexible working program, with the option to work from home, the office, or a combination of both within the advertised country.

• Flexible workplace options designed to support individual working preferences.

• Comprehensive benefits covering health, financial well-being, family needs, and personal time.

• Benefit options designed to accommodate different individual needs and budgets.

• Opportunities for professional growth, development, and career progression.

• Collaborative and inclusive working environment with globally connected teams.