Business Operations Specialist

Business Operations Specialist II 

Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston, Little Rock or Springdale offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, Fargo, Lewiston, Little Rock or Springdale offices or who are willing to relocate.

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.    

Who We Are Looking For:  

Every day, Cambia's dedicated team lives our mission to make health care easier and lives better. As a Business Operations Specialist II on the Data and Technology Solutions team, you'll help DTS leaders run the business by providing structure, visibility, coordination, and follow-through across a broad range of domain areas including project and program management, data analysis, process improvement, business process analysis, and communications and change management. 

This role operates as a trusted individual contributor and partner to senior leaders and leadership teams. It requires comfort wearing many hats, navigating ambiguity, and building trust through influence rather than formal authority, all while working largely behind the scenes to enable high-performing teams and make our members' health journeys easier. 

Do you enjoy working in an environment where no two days are the same? Do you build trust through partnership and judgment as an individual contributor? Do you thrive working closely with senior leaders to help teams operate, align, and perform at their best? 

Then this role may be the perfect fit.  

What You Bring to Cambia:  

Qualifications:   

• Bachelor’s degree in business, operations, or a related field

• 5+ years of experience in business operations, data analysis, or a related field or equivalent combination of education and experience 

• Experience supporting operational, governance, or leadership functions within a complex organization 

Skills and Attributes:  

• Strong organizational judgment with the ability to manage competing priorities, meet tight deadlines, and deliver results with minimal direction 

• Proven ability to build trust and credibility through influence rather than formal authority 

• Comfortable operating in ambiguity and shifting fluidly between strategic, operational, and tactical work 

• Strong facilitation and presentation skills, including the ability to build consensus, resolve issues, and align diverse stakeholder groups 

• Ability to synthesize complex information and communicate findings clearly to all levels of the organization, including senior leadership, in support of business decisions and goals 

• High attention to detail with strong follow-through across multiple projects and varying timelines 

• Skilled at negotiating and resolving issues with diplomacy and persuasiveness 

• Collaborative mindset and genuine service orientation 

What You Will Do at Cambia:   

 DTS Operations & Governance Support 

• Support Enterprise Risk Management (ERM) for DTS‑owned risks, including tracking quarterly mitigation activities and maintaining documentation and dashboards 

• Provide Internal Audit (IA) coordination and follow‑up, tracking audit findings and remediation actions and ensuring timely leader awareness 

• Business Capacity Planning (BCP) activities in partnership with BC/DR teams 

• Maintain operational dashboards, trackers, and scorecards to provide leadership visibility 

Run‑the‑Business Enablement 

• Support DTS operating rhythms and recurring leadership forums 

• Participate in and help coordinate DTS operations syncs 

• Maintain and distribute management tools (e.g., checklists, calendars, reminders) 

• Ensure SharePoint sites and operational content remain current and accurate 

Chief‑of‑Staff & Leadership Support 

• Collect, update, and track quarterly goals and key initiatives 

• Support leadership and staff meeting agendas, facilitation, and follow‑up 

• Provide onsite facilitation support for all‑hands and planning sessions 

• Execute change, communications, and project work as directed by DTS leadership 

• Support weekly management updates, consolidated intake, simplification efforts, and surveys 

Talent, Engagement, and Community Enablement 

• Coordinate talent development and recruiting initiatives (e.g., internships, co‑op programs) 

• Support technology community partnerships, conferences, and sponsorships 

• Coordinate learning and engagement programs such as TechConnect Deep Dives 

• Track and support annual compliance and training activities 

National pay structure — applies to the Boise, Portland, Salem, Seattle/Renton/Tacoma, Burlington, Vancouver, Lewiston, and Salt Lake City metro areas: The full salary range is $88,000-143,000 and the bonus target is 10%.

Regional pay structure — applies to North Dakota and to Idaho, Oregon, Washington, and Utah locations outside the metro areas listed above: The full salary range is $ $79,000-129,000 and the bonus target is 10%.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care.  Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:  

• Work alongside diverse teams building cutting-edge solutions to transform health care.  
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.  
• Grow your career with a company committed to helping you succeed. 
• Give back to your community by participating in Cambia-supported outreach programs.  
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.  

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.  

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: 

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. 
• Annual employer contribution to a health savings account.  
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. 
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). 
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). 
• Award-winning wellness programs that reward you for participation. 
• Employee Assistance Fund for those in need. 
• Commute and parking benefits. 

Learn more about our benefits. 

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.