Indianapolis, Indiana, United States
Hybrid
Job Family:
Operational Effectiveness Consulting
Travel Required:
Clearance Required:
What You Will Do:
We are looking for a Business Process Analyst to deliver agile project management and end-to-end delivery support for enhancements to a financial system. The ideal candidate will have demonstrated experience with: requirements gathering, user interface (UI) design, user acceptance testing, training, and stakeholder engagement. This individual will partner directly with business stakeholders, end users, and program leadership, report to the Guidehouse project manager, provide in-person support to the client located in Indianapolis, IN or Washington, DC.
Responsibilities of this role are as follows, to include but not limited to:
Lead or be a member of a team of analysts that apply process improvement, reengineering, modernization, or transformation principles, approaches, and methodologies that lead to increased efficiency or effectiveness in financial and operations management.
Experienced in assessing process performance in complex environments, involving linkages between financial, staffing, and other support processes, and operational processes and outcomes.
Directs requirement collection and refinement efforts, to include leading and facilitating interviews, surveys, working sessions and focus group studies.
Lead and facilitate requirements workshops, interviews, and working sessions with business stakeholders and user representatives to identify, analyze, and document operational and business functional requirements.
Analyze business processes, operational workflows, and user needs to develop clear, complete, testable, and traceable requirements.
Collaborate with program managers, architects, developers, testers, and subject matter experts to verify requirements are accurately understood, refined, and implemented.
Identify requirement gaps, inconsistencies, dependencies, assumptions, and risks, and recommend appropriate resolutions.
Support user acceptance testing and training activities to confirm capabilities meet stakeholder needs.
Provides support for the design and implementation of new or enhancements to business processes.
Supports coordination between multiple project teams to ensure enterprise-wide integration of reengineering efforts.
Ensures proposed process improvements align to strategic objectives, and initiatives are compliant with appropriate policies, rules and regulations.
Experienced in developing realistic and practical implementation plans.
Conducts organizational studies and evaluations; conducts work simplification and measurement studies; and prepares operations, training, and procedural manuals to assist management in implementing ways to operate more efficiently and effectively.
Familiar with developing and interpreting cost analysis, budget plans, and developing and presenting briefings to senior management.
What You Will Need:
Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
Bachelor’s degree.
THREE (3) or more years of experience in Business Process Analysis, preferably in finance activities.
Experience working directly with business stakeholders and end users to gather, analyze, and document requirements.
Experience facilitating requirements workshops, interviews, and stakeholder meetings.
Strong analytical, problem-solving, organizational, and communication skills.
Strong communication skills with the ability for oral and written communication with senior levels of management and the Customer.
What Would Be Nice To Have:
Active CBP BI or reciprocity strongly preferred.
NINE (9) or more years of professional experience
Strong preference for Federal experience
Strong preference for financial or accounting experience
Knowledge of Agile project management and tools (i.e., Jira, Confluence) preferred
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
