Business Support Services System Integration Specialist (2 / 3)

The Business Support Services System Integration Specialist will be an integral member of the GOLD database administration team.  GOLDesp is our Maintenance, Repair and Overhaul (MRO) and Supply Chain management system of record that provides our customers (internal and external) total lifecycle sustainment for maintenance, supply management, asset visibility/availability and financials.  As part of the team you will be trouble shooting system issues, uploading part information, conducting report analysis, and working with IT daily in order to support our programs.

The position analyzes and governs business and technical processes to formulate and develop new and improved business information processing systems and analytic solutions aligned to enterprise strategies.  Additionally, you will represent the business units to define enterprise requirements and business cases for technological developments while coordinating with business and technology teams integrating system and data requirements, such as system functions, output requirements, data acquisition, report development, and execution of user testing and acceptance.  Lastly, you will support and provide training and access for deployed systems.

Position Responsibilities:

• Gathers, interprets and integrates business information requirements and coordinates change activities

• Develops and implements business architecture based upon information requirements

• Monitors and performs quality control actions relating to business information

• Develops, governs, and enhances information dashboards and reports

• Develops and executes system readiness testing

• Administers and monitors systems post-implementation

• Performs project management tasks related to business information integration activities

• Manages system changes and integration efforts

• Executes complex queries & mass data updates

• Performs in-depth data analysis

• Provides end-user support to include immediate system/data guidance, FAQ management, issue analysis, and training design and delivery

Basic Qualifications (Required Skills/Experience):

• 1+ years of experience in production systems and integration of the supply chain

• 1+ years of experience in data analysis and Root Cause Corrective Action (RCCA)

• 1+ years of experience communicating, collaborating, and building consensus with internal and external stakeholders

• 1+ years of experience with requirements development and documentation

• 1+ years of experience with business case analysis (problem identification, quantitative modeling and problem solving)

• 1+ years of experience in business requirements and analysis on teams and projects that involve cross-functional and/or cross-business domains with management interface

• Experience with Microsoft Office Tools including Word, Outlook, Excel, Access, and MS Project

Preferred Qualifications (Desired Skills/Experience):

• Experience with MS2, GOLD, TAV, WOW, COPPR, NWP and Supply Chain Processes

• Requires excellent problem solving skills in order to triage, diagnose, and resolve incidents

• Strong knowledge and experience in military supply support environment including demand and inventory management of company-owned material, customer owned material and program/contract material

• Possess excellent communication skills allowing for cross functional interaction with End User(s), Program(s), Supply Chain, Contracts, Finance, Engineering, Quality, IT, etc.

• Strong organizational, communication, and presentation skills

• Familiarity with SAFe Agile