Business Systems Analyst

Work Schedule

Third Shift (Nights)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

As a Systems Analyst I (Business Systems Analyst) at Thermo Fisher Scientific, you will contribute to supporting and enhancing enterprise applications that enable our mission to make the world healthier, cleaner, and safer. This role operates within application support and IT service management, with a focus on requirements analysis, system validation support, and delivery of compliant solutions.

You will work closely with business and IT stakeholders to gather and document requirements, support backlog management, and contribute to solution design and system enhancements. The role includes participation across the software development lifecycle, ensuring alignment between business needs, technical solutions, and operational processes.

Key responsibilities include translating business-level User Stories and vendor-level functional specifications into GxP requirements for use in Validation documentation. Supporting and ensuring stakeholder engagement and maintaining traceability across the SDLC and validation standards of practice.  You will assist in all testing coordination, documentation and support validation activities along side colleagues from other workstreams and departments to ensure total stakeholder awareness of all change management and testing activities to ensure the solutions meet the business and regulatory expectations.

REQUIREMENTS

Education and Experience

• Bachelor's Degree required
• Preferred Fields of Study: Computer Science, Information Systems, Engineering, or related technical field
• Additional relevant certifications are preferred (e.g., ITIL Foundation, GAMP 5, platform-specific certifications)
• Nice to have:  PMP, SCRUM certificates and some background in IT project management

Functional and Technical Skills

• Strong analytical and problem-solving skills with attention to detail
• Experience with enterprise software applications and integrations
• Proficiency in Microsoft Office suite and relevant technical tools
• Knowledge of SDLC methodologies (Waterfall, Agile)
• Knowledge of IT security principles and compliance requirements
• Ability to work in a regulated environment following standard operating procedures
• Participation in on-call rotation as needed
• Strong sense of ownership with the ability to self-direct work, anticipate challenges, and proactively drive resolution of issues beyond defined scope.

Business Systems Analysis Capabilities

• Support requirements intake and backlog tracking under guidance, ensuring alignment with business priorities
• Assist in translating business needs into user stories, functional requirements, and acceptance criteria
• Participate in stakeholder discussions to gather requirements and support impact assessments
• Maintain documentation and traceability between requirements, testing, and delivered solutions
• Support User Acceptance Testing activities, including test coordination, defect tracking, and validation of results
• Contribute to process standardization and documentation best practices

Validation and Compliance Support

• Assist in validation lifecycle activities for system changes, including documentation and testing support
• Support development and maintenance of validation deliverables such as test scripts and traceability matrices
• Ensure adherence to GxP, regulatory, and internal compliance standards
• Support testing execution and evidence collection aligned with CSV or CSA practices
• Contribute to audit readiness by maintaining accurate and complete documentation

Communication and Collaboration

• Excellent written and verbal communication skills
• Strong customer service orientation with the ability to collaborate across teams
• Ability to work independently and manage multiple priorities in a structured environment
• English proficiency required