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San Jose, California, United States
Onsite
Cadence IT is looking for a Business Systems Analyst in San Jose, CA with some Salesforce expertise and hands-on experience using Vibe-coding and Agentic AI to accelerate and scale delivery.
You will support workflow analysis across Quote-to-Cash & Customer Support areas, help identify automation opportunities, and assist with optimizing workflows across Salesforce and other enterprise systems in a fast paced, global environment.
What You’ll Do
Partner with stakeholders across Sales, Finance, Legal, Operations, Customer Support to define future-state, end-to-end workflows and success metrics (cycle time, handoffs eliminated, adoption, compliance).
Design and deliver Salesforce solutions optimized for scalability, performance, and native platform functionality.
Assess upstream/downstream impacts across integrated systems, document system interactions, data dependencies, and exception paths.
Translate business needs into clear functional specifications, process flows, user stories, and acceptance criteria—including agent-ready rules and guardrails.
Support M&A application integration including system impact analysis, data migration, and post-acquisition alignment with our existing systems.
Leverage AI-assisted delivery techniques (including ‘vibe coding’/rapid prototyping) to validate concepts quickly with users and accelerate iteration.
Design and leverage AI agents and workflow orchestration capabilities to automate complex end-to-end business processes with built-in governance, exception handling, security/access controls, and operational oversight.
Provide functional leadership and clarity to development and QA teams by translating end-to-end workflow intent, system interactions, and automation requirements into clear, actionable guidance throughout design, build, and testing.
Drive UAT readiness, including test planning, end-to-end validation, and stakeholder coordination to ensure solutions meet business expectations.
Collaborate with Development, QA, InfoSec, and Enterprise Architecture to ensure solutions are secure, scalable, and aligned to enterprise standards.
What You Bring
Required Skills
1-3 years of Business Systems Analyst experience supporting large-scale enterprise applications.
1+ years of Salesforce/application experience including Sales Cloud, Service Cloud, Conga CPQ and Marketing apps like Marketo or HubSpot.
Strong understanding of Sales & Support processes including Quote-to-Cash, order management, billing/revenue, case management, and entitlements.
Ability to build consensus among cross functional stakeholders at multiple organizational levels on approach and outcomes, enabling delivery of robust, scalable technology solutions.
Strong understanding of Salesforce data model and security, including profiles, permission sets, role hierarchy, sharing rules, and data governance best practices.
Experience working in Agile / iterative delivery environments, including backlog refinement, sprint planning, incremental releases, and rapid feedback loops.
Hands-on experience using rapid prototyping or AI-assisted development techniques (e.g., Vibe Coding, low code/no code, or similar approaches) to accelerate validation and delivery.
Bachelor’s or Masters’s degree in Systems Engineering, Computer Science, Management Information Systems (MIS), Software Engineering, Finance.
Excellent communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
Comfortable driving clarity and outcomes in fast-moving, ambiguous situations.
Preferred Skills
Salesforce certifications (Salesforce Certified Application Architect, Salesforce Administrator, Sales Cloud, Service Cloud), demonstrating strong platform and data model fluency.
Experience working on CRM, CPQ, ERP, and related platforms.
Experience with designing and leveraging AI agents and workflow orchestration capabilities to automate business processes.
Experience in the high-tech or semiconductor industry, supporting complex, global and highly integrated business processes.
Why Join Cadence
At Cadence, you will help accelerate enterprise-scale digital transformation by modernizing Quote to Cash processes and scaling a global Salesforce ecosystem. You’ll work with cutting-edge AI tools, including Vibe Coding and AI Agents, while partnering with talented teams across the globe to deliver meaningful business impact.
The annual salary range for California is $39.71 to $73.75 an hour. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.