Onsite
The world of finance moves fast. At FIS, we’re faster.
We deliver innovation that advances the way the world pays, banks and invests. Join a team where you can grow, make an impact, and build meaningful client relationships. Are you FIS?
As a Business Systems Analyst II, you will support an assigned portfolio of clients as their primary technical point of contact. You will analyze business requirements, translate them into technical specifications, support release and change management activities, and help clients use FIS card and payment solutions efficiently and effectively.
Acting as the main technical contact for assigned clients
Analyzing business requirements and guiding clients toward standard, scalable solutions
Converting requirements into detailed technical specifications and securing sign‑off
Maintaining client system documentation and configurations
Supporting product demos and identifying opportunities to extend solution usage
Participating in release and change management activities
Executing project work for simple to medium‑complexity initiatives
Providing occasional first‑line Service Desk support, including severity assessment and SLA monitoring
Bachelor’s degree in Information Technology or a related field, or equivalent experience
Experience in business or systems analysis, programming, or issue analysis within financial services software environments
Working knowledge of SQL (data analysis, querying, issue investigation)
Understanding of APIs and system integrations (REST, message-based communication)
Basic knowledge of Linux/Unix environments and application logs
Familiarity with release, change or incident management processes (e.g. ITIL-based environments)
Understanding of card business, transaction processing, and payment schemes
Strong analytical and problem‑solving skills
Proactive mindset with the ability to identify gaps and clarify technical requirements
Very good English communication skills
Ability to manage multiple priorities and work effectively both independently and in a team
Opportunities to innovate in fintech
Inclusive and collaborative team culture
Learning and development via internal platforms and LinkedIn Learning
Competitive employment contract with benefits (private healthcare, life insurance, pension plan, lunch and sports card
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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