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Remote
Remote only
At Cincinnati Children’s Hospital Medical Center, we are driven by a single, powerful mission -to change the outcome together. As one of the nation’s top pediatric healthcare organizations, we combine innovation, collaboration, and purpose to deliver world-class care and transform the future of healthcare. As a Business Systems Architect - EBA, you will play a critical role in shaping enterprise-wide solutions that support key business functions, including finance, accounting, and supply chain operations. This role sits at the intersection of strategy and execution, partnering with clinical, operational, and technical leaders to design scalable, forward-thinking systems that enhance efficiency, improve decision-making, and drive meaningful impact across the organization. If you are passionate about solving complex challenges, influencing enterprise strategy, and building solutions that truly make a difference, CCHMC offers a career where your work has lasting purpose.
Summary
Demonstrates advanced expertise in solving highly complex business and technology challenges that influence the strategic direction of the organization.
Serves as a subject matter expert and trusted advisor across multiple disciplines, fostering knowledge sharing and collaboration across teams.
Provides mentorship and technical leadership to Business Systems Analysts in both functional and technical domains.
Acts as a strategic innovator and change leader for Enterprise Business Systems, driving modernization, organizational transformation, and cross-functional integration.
Maintains awareness of emerging industry trends, technologies, and best practices to shape future-state vision, strategy, and operational efficiency.
Identifies and translates business opportunities into innovative process and technology solutions that align with organizational strategy and enable transformational outcomes.
Configuration and Process
Responsible for facilitating change management across our enterprise business systems.
Collaborates with Information Services leadership, technical architects, and business stakeholders to ensure alignment between technology strategies, enterprise architecture, and business goals.
Partners with IS leadership in serving as a strategic business relationship manager for assigned business areas, fostering strong stakeholder engagement.
Demonstrates deep understanding of cross-functional business requirements, with advanced expertise in one or more functional or technical domains.
Participate in vendor selection process to ensure the products or solutions fit our business and technical architecture and meet the needs of our stakeholders.
Provide leadership to cross-functional teams to design, implement and validate complex solutions ensuring alignment with our strategic direction and business needs.
Communicate effectively across all levels within Cincinnati Children’s Hospital.
Demonstrate expert process and application knowledge through presentations within user communities, conferences and professional organizations.
Influence product development through participation in Customer Advisory Boards and Community User Groups.
Ability to build and maintain a strong network with peers across other organizations.
Production Support
Provides leadership, guidance, and support to Business Systems Analysts in the resolution of highly complex business and technical issues.
Serves as a liaison between technical teams and business stakeholders, effectively translating complex technical concepts for non-technical audiences.
Partners with business owners and organizational leaders to identify, prioritize, and advance high-value strategic initiatives.
Ensures appropriate governance and change control processes are followed for the successful implementation of system enhancements and enterprise solutions.
Customer Service
Ensure outstanding end-user support is provided, including ongoing monitoring of service level agreements for incident management and collaboration with other areas to ensure customer-centered support.
Adhere to and promote continual adoption of change management policies and procedures.
Model outstanding customer service behavior, including timely and effective follow-up with customers.
Miscellaneous
Identifies and leverages enterprise resources, industry relationships, and peer networks to share expertise, best practices, and specialized knowledge across supported business areas.
Promotes collaboration and fosters a positive, inclusive, and high-performing team environment.
Provides leadership in guiding, motivating, and encouraging teamwork to achieve shared organizational goals.
Mentors and develops Business Systems Analysts by providing professional guidance, technical expertise, and reinforcement of industry and organizational best practices.
Monitors team workload, resource allocation, and priorities to ensure alignment with strategic business objectives and operational demands.
JOB QUALIFICATIONS
Bachelor's degree in a related field
7+ years of work experience in a related job discipline
PREFERRED QUALIFICATIONS
Demonstrated leadership in Quality Assurance efforts aligned with established methodologies, ensuring delivery of high-quality, scalable, and reliable system solutions.
Strong communication and collaboration skills, with the ability to influence, align, and drive outcomes across cross-functional teams.
Experience partnering with internal teams and external stakeholders to build relationships and successfully deliver business and technical objectives.
Deep understanding of enterprise ecosystems, including upstream and downstream system dependencies, with the ability to design solutions that optimize end-to-end workflows and data flow across the organization.
Proven hands-on experience supporting Finance and Accounting functions, including direct involvement with financial systems, workflows, reporting, and integrations related to general ledger, budgeting, and financial operations.
Practical experience working within Supply Chain environments, supporting systems and processes such as procurement, inventory management, logistics, and vendor management to enable efficient operations.
Primary Location
Remote
Schedule
Full time
Shift
Day (United States of America)
Department
IS Enterprise Business Systems
Employee Status
Regular
FTE
1
Weekly Hours
40
*Expected Starting Pay Range
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
One of the nation's America’s Most Innovative Companies as noted by Fortune
Consistently certified as great place to work
A Leading Disability Employer as noted by the National Organization on Disability
Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
