Business Systems Support

It's fun to work in a company where people truly BELIEVE in what they're doing!

Role Summary
Are you a detail-driven retail professional with a strong systems mindset and a passion for operational excellence? We’re looking for a Business System Support Specialist to play a critical role in enabling store success through hands-on technical support, data accuracy and operational guidance.
This is a high-impact role where you’ll act as the first line of support across store systems and processes, ensuring seamless operations, accurate reporting and empowered store teams.

Key Responsibilities

Systems & Technical Support

Provide telephonic and online SAP support to store users

Troubleshoot and resolve system-related queries efficiently

Act as the go-to expert for store applications and processes

In-Store Enablement & Coaching

Deliver on-the-ground support, coaching and guidance to store teams

Build capability to ensure consistent execution of systems and processes

Stock & Inventory Management

Support stock take preparation, execution and reporting

Assist with inventory-related processes including receiving, roster orders and reconciliations

Ensure timely resolution of inventory queries

Reporting & Data Insights

Generate and analyse operational reports

Identify trends, highlight deviations and recommend corrective actions

Deliver accurate, timely and actionable insights to support decision-making

Administration & Data Integrity

Resolve administrative queries and provide practical solutions

Maintain high standards of data accuracy and integrity

Liaise with the Data Management team to resolve data-related issues

Store Support (new and closures)

Assist with new store openings, ensuring systems and processes are correctly implemented from day one

Provide systems support during store closures

Closing Date: 27 August 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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