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Greater London, England, United Kingdom
Onsite
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Sompo has a unique opportunity for a Business Transformation Analyst to join UK Change and Transformation within our Insurance Operations team. This role will sit within our London and UK Regions COO function.
The UK Change and Transformation team play a vital role in delivering improvements into those operational teams which support Underwriting, Claims and other support functions, whilst at the same time undertaking transformation activities with which to broaden, and better control the services provided by these teams.
This exciting opportunity will allow the incumbent to support the delivery of key change initiatives by working closely with business stakeholders, technology teams, and delivery colleagues to analyse business needs, improve processes, and help implement solutions aligned to Sompo’s strategic goals. In today’s environment, the role also requires a modern analytical toolkit, including the ability to work confidently with data, use collaboration platforms effectively, and apply AI-enabled tools appropriately to improve the quality, speed, and effectiveness of analysis outputs. This role will play an important part in supporting business growth and strengthening the operational resilience of the services provided to Underwriting, Underwriting Operations, Claims, and UK Insurance supporting functions.
Location: This position will be based out of our London office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.
Our business, your impact, our opportunity:
What you’ll be doing:
We are seeking a forward-thinking Business Transformation Analyst to help shape the future of our Commercial Insurance business. This role goes beyond traditional requirements gathering and documentation. The successful candidate will act as a problem solver, change catalyst and strategic thinker, combining business knowledge, data analysis, emerging technology and stakeholder engagement to identify opportunities, drive innovation and deliver meaningful business outcomes. Working across Underwriting, Claims, Pricing, Operations, Distribution and Technology, you will help modernise how we operate, leveraging data, automation and AI to improve customer, broker and employee experiences.
Key Responsibilities
Business Analysis & Problem Solving
Data & Analytics
Technology & AI Enablement
Stakeholder Engagement
Change & Delivery
Industry & Market Insight
Skills & Experience: 5–7 years of experience as a Business Analyst, preferably within the insurance industry or related sectors. BCS International Diploma in Business Analysis, or working towards this qualification, is desirable. Equivalent recognised business analysis qualifications will also be considered.
Commercial Insurance Knowledge
Experience in one or more of:
Technical & Analytical Skills
Personal Attributes
Success Measures
At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.
Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.
We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.
Below is a summary of some of the benefits we offer, which may vary depending on the country:
Who we are and what we stand for:
At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page
Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.