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Mobile, Alabama, United States
Hybrid
Not Available
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Job Description:
Position Summary
As a Cabin Upgrade Project Engineer within Airbus Customer Services, you will bridge the gap between complex engineering design and flawless project execution. This role is heavily focused on project lifecycle management, planning, and stakeholder coordination, with a strong technical foundation in cabin retrofits. You will be responsible for defining project scopes, managing subcontractors, mitigating risks, and translating highly technical aircraft modification data into actionable business and execution plans—ensuring all cabin retrofit solutions and Service Bulletins are delivered on time, within budget, and to customer expectations.
Meet the team:
Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you’re interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world.
Your working environment:
The Engineering Center in Mobile, Alabama houses hundreds of Airbus engineers who assist in the design and development of Airbus commercial aircraft cabins, including aftermarket upgrades, reconfigurations and services of all product types across the globe.
How we care for you:
Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we support flexible working arrangements to stimulate innovative thinking.
Your challenges:
Project Architecture: Define clear project objectives, deliverables, and timelines. Translate high-level business requirements into actionable, structured aircraft modification plans.
Program Enablers: Develop, track, and manage program enablers to ensure timely and high-quality milestones.
Risk & Dependency Management: Proactively identify technical roadblocks (such as late customer requests or technical scope changes) and develop robust contingency plans to keep delivery schedules on track.
Subcontractor Oversight: Actively manage external subcontractors, closely tracking deliverables, costs, and schedule adherence.
Stakeholder Communication: Serve as the primary translator and liaison between non-technical stakeholders and highly technical engineering teams, conveying complex updates in business-friendly terms.
Technical Translation: Apply a deep understanding of the aircraft modification lifecycle, including the technical nuances of Service Bulletin (SB) embodiment, to optimize project workflows.
Interface Management: Provide a strong operational liaison between internal teams and international Airbus departments.
Design Engineering: 20%
Cabin Retrofits: Develop cabin retrofit solutions ranging from global architecture definition to detailed technical design.
Engineering Drawings: Oversee and create retrofit engineering drawings with a strict focus on speed, quality, and cost optimization.
Kit Definition: Determine, review, and specify the exact parts kits required to support physical modification designs.
Certification & Compliance: 10%
Certification Planning: Maintain a solid technical understanding of the aircraft certification plan development process.
Regulatory Support: Support the formal aircraft certification process as required to achieve airworthiness compliance.
Customer & Fleet Support: 10%
Hangar Support: Provide direct technical support to on-site modification teams, including active deployment to customer airlines or MRO facilities during embodiment.
Query Resolution: Responsively resolve technical queries arising during and after the delivery of engineering work instructions and kit shipments.
Other Duties: Perform other operational and engineering duties as assigned to support the business.
Other duties as assigned: 5%
Your boarding pass:
Bachelor’s Degree-Engineering: (Mechanical /Aeronautic/Civil /Electrical Engineering)
Bachelor’s Degree: Minimum of 3 years of engineering experience; OR Master’s Degree: Minimum of 2 years of engineering experience.
Authorized to Work in the US
Core Track Record: Direct exposure to project or program engineering methodologies.
CAD Skills: Proven ability to create, interpret, and review designs using industry-standard CAD tools (e.g., CATIA).
Airline / MRO experience desired
Aircraft Cabin related experience.
Python or other programming language experience
Practical airline, hangar, or MRO environment experience.
Specific experience related to Aircraft Cabin interiors or modifications.
Professional Project Management Certification (PMP).
Basic programming or coding experience.
Ability to build and maintain an internal network with colleagues globally
Ability to interpret an extensive variety of technical aircraft topics
Excellent communication, coordination, and organization skills
Service Bulletins: General knowledge of the Service Bulletin production process, alongside the ability to read, interpret, and cross-reference SBs, Bills of Materials (BOM), and customer modification requirements.
Technical Publications (Preferred): Experienced in navigating and using industry-standard Illustrated Parts Catalogs (IPC) and ATA Technical Manuals (AMM, SRM, etc.).
Regulatory Frameworks (Preferred): Familiarity with FAA and/or EASA regulations with respect to aircraft parts procurement, technical documentation, and product traceability.
Synthesis: Exceptional analytical agility with the ability to interpret an extensive variety of complex technical aircraft topics.
Global Networking: Natural ability to build, nurture, and maintain a proactive internal network with colleagues across global Airbus sites.
Teamwork: A strong team player with the relationship-building skills required to align colleagues, airline clients, external partners, and airworthiness authorities.
Communication Style: Possesses a synthetic mindset (distilling complex data into clear summaries) balanced with professional assertiveness. Demonstrates high-level listening and oral skills when leading discussions on technical issues and solutions.
Executive Presentation: Flawless written and verbal communication in technical English, with the ability to confidently present clear project status, risks, and strategies directly to the management team.
General knowledge on service bulletin production process
Ability to read and interpret service bulletin, bill of materials, modification requirements
Highly proficient in Google Workspace / Google Suite products for documentation and project tracking.
Level of Decision Making: (Level/Impact of decision making: strategic, tactical, operational)
In depth knowledge in project management to identify impact on stakeholders and make the best possible decision for the project
Utilize information from various sources to develop new approaches to mitigate risks
Strategic PM: In-depth knowledge of project management frameworks to predict downstream impacts on stakeholders and make optimal, objective decisions for the project.
Risk Mitigation: Proven ability to pull data from disparate, varied sources to develop innovative risk-mitigation approaches.
Scope: Provide end-to-end engineering and project solutions on cabin modifications to directly support the Service Bulletin production lifecycle.
Internal Contacts: Collaborate cross-functionally across various organizations within Airbus Customer Services and global Line-Fit production organizations.
External Contacts: Interface directly with airline customers throughout project lifecycles to masterfully understand, manage, and meet customer expectations.
Involved, negotiation type communication on a regular basis with internal and external parties
Travel Required
Up to 10 % (Domestic and International)
Physical Requirements:
Onsite or remote: Onsite 100%
Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
Speaking: able to speak in conversations and meetings, deliver information and participate in communications.
Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
Sitting: able to sit for long periods of time in meetings, working on the computer.
Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
Standing: able to stand for discussions in offices or on the production floor.
Travel: able to travel independently and at short notice.
Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.
Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Americas Customer Services, Inc.Employment Type:
US - Direct HireExperience Level:
ProfessionalRemote Type:
On-siteJob Family:
Customer Eng.&Technical Support&Services <JF-CS-PS>------
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