Cabin Service Lead

As a Cabin Services Lead, you will play a crucial role in ensuring that the aircraft cabin is prepared for flights efficiently and safely, paying meticulous attention to every detail. Your responsibilities will include maintaining the cleanliness and readiness of the cabin, restocking supplies, and performing essential security checks. 

Ideal candidates will have at least one year of cabin cleaning experience. 

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. 
 

Job Responsibilities: 

• Lead a crew of agents on each assigned flight to ensure that all duties are carried out in an efficient manner, and all airline and company policies are followed.  

• Remove trash and debris from seats, seat pockets, and ensure seat belts are properly arranged. 

• Clean and sanitize aircraft galleys and lavatories, restocking supplies as needed. 

• Conduct thorough security searches on assigned aircraft. 

• Replenish in-flight magazines, safety cards, and personal sickness bags. 

• Empty lavatory tanks and refills as required. 

• Other duties as assigned: Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs. 

​Safety, Security and Compliance: 

All AGI Team members have a responsibility and duty while at work to: 

• Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. 

• Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. 

• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. 

• Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. 

• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.  

• Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. 

• Fully understand AGI Health & Safety and Security policies.  

• Attend training courses as may be required by AGI. 

Qualifications: 

• Minimum age of 18 and possession of a high school diploma, GED, or equivalent work experience. 

• Previous airline cabin cleaning experience required. 

• The ability to obtain airport security clearance, which includes a comprehensive 10-year employment, criminal record, and residence background check. 

• If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. 

Physical Requirements: 

• Ability to lift up to 30 pounds (14 kg) on a regular basis. 

• Frequent standing, lifting, bending, pushing, and pulling, often for extended periods. 

• Comfort working in environments with jet and machinery noise. 

Schedule: 

Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work on flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced. 

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part-time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include a company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. 

The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!