About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Team Summary
Visa Consulting & Analytics (VCA) Australia, New Zealand, and South Pacific (AUNZPI) is Visa's advisory division, working with Visa's clients (including card issuers, acquirers, and merchants) on a broad range of key business initiatives including strategy, operational optimisation, customer engagement and overall business profitability.
VCA is made up of three services lines - Advisory, Data Science and Implementation Services, the latter being the execution arm of VCA. Our Implementation Services teams are embedded with client teams, delivering value primarily through implementation and execution services. We deliver objectives from a shared value agenda but are also closely connected to the broader VCA team, sharing knowledge, and bringing the best of Visa to the client.
We are looking for two Campaign Analysts to embed within our clients based in Auckland. Both roles are offered as a fixed-term contract for up to 24 months.
Role Summary
As a Campaign Analyst, you will build, design and optimise the data-driven customer communication strategies across card portfolios ensuring accuracy, relevance, timeliness and effectiveness. You will apply analytical and technical capabilities to develop customer insights, behavioural triggers, and measurement frameworks that enable personalised, scalable and compliant communications across channels. Working within an agile squad you will work collaboratively with stakeholders to translate business and marketing requirements into technical solutions, while providing insight-led recommendations to improve campaign performance, customer engagement and overall portfolio outcomes.
Key Responsibilities:
In this role, you will:
Design, build and execute data-driven customer communications using SQL/SAS and similar tools.
Translate marketing and product requirements into technical campaign builds, segmentation logic and data structures.
Consistently apply processes and quality assurance checks to ensure standardisation, data integrity and high accuracy of conversation outputs.
Conduct pre and post campaign analysis, identifying performance drivers, troubleshooting and recommending optimisation opportunities.
Develop and maintain analytical assets including dashboards, reporting frameworks and models to enhance campaign effectiveness.
Identify the key drivers of campaign performance, engagement and conversion, and surface optimisation opportunities for messaging, channel mix, targeting and sequencing.
Embed data-driven decision making.
Support team capability uplift through knowledge sharing and contribute to a positive team culture.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Key Requirements
The ideal candidate will possess the following:
5+ years of relevant industry experience and strong experience in SQL/SAS for data analysis, campaign development and data manipulation.
Proven ability to analyse large data sets, develop insights and build analytical models.
Strong attention to detail, with a structured problem-solving approach and commitment to high quality outputs.
Experience in data-driven marketing, CRM, or customer analytics, ideally within banking or financial services.
Strong stakeholder management and communication skills, with ability to influence across teams.
Ability to prioritise, manage multiple tasks, and deliver to deadlines in a fast-paced environment.
Advanced skills in Excel and PowerPoint and the ability to effectively communicate insights clearly and effectively.
The role will ideally be based in Auckland CBD in a hybrid work environment (minimum 3 days in office per week).
Why this is important to Visa
This role supports a strategic and multi-dimensional client in New Zealand as a key member of Visa’s growing team. By being part of the squad delivering customer card communications, you will help strengthen Visa’s client partnerships, drive innovation in customer engagement, and contribute to the ongoing success of Visa’s advisory and implementation services in New Zealand.
Life at Visa:
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable, and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analogue to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.