At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
6 months payroll contract
Position Summary:
The Senior Data Governance Analyst plays a lead role in executing and advancing PointClickCare's Data Governance program. This role owns complex data governance workstreams, drives data quality improvements, leads metadata and catalog initiatives, and acts as a trusted advisor to Data Owners and Stewards across business domains. Reporting to the Senior Manager, Data Governance and Quality, the Senior Data Governance Analyst exercises significant autonomy in planning and executing workstreams, influences cross-functional stakeholders, mentors junior analysts, and contributes to the continuous maturation of the organization's data management capabilities. This role requires both strong analytical expertise and the ability to communicate governance requirements and quality findings to business and technical audiences.
Key Responsibilities:
- Lead the cataloging and enrichment of priority data domains within the enterprise data catalog platform, ensuring completeness of business descriptions, CDE designations, sensitivity labels, lineage documentation, and data ownership assignments.
- Design, implement, and maintain data quality monitoring frameworks and observability patterns across critical datasets; lead root cause analysis and issue remediation efforts in collaboration with Data Stewards, Data Owners, and engineering teams.
- Oversee and maintain the business glossary, data dictionary, and critical data elements (CDEs), driving alignment between business domain leads and technical teams on authoritative definitions and metric standards.
- Lead cross-functional workstreams to operationalize Data Trust processes including stewardship onboarding, certification reviews, governance policy enforcement, and data access governance.
- Perform advanced data profiling, analysis, and lineage tracing across source and target systems to support certification readiness, compliance requirements, and AI enablement initiatives.
- Develop and maintain Data Trust metrics, scorecards, and reporting dashboards that track catalog coverage, data quality health, certified asset counts, and stewardship adoption.
- Act as a subject matter expert and trusted advisor to Data Owners, Data Stewards, technical teams, and business leaders on data governance expectations, issue prioritization, and data quality remediation strategies.
- Design and document improvements to data governance processes, metadata standards, and data quality frameworks, and present recommendations to the Senior Manager, Data Trust.
- Mentor and support junior Data Governance Analysts, providing coaching on tools, governance techniques, and best practices for metadata management and quality assurance.
- Support the governance of AI-ready data assets by ensuring certified datasets meet quality, lineage, sensitivity, and documentation standards required for consumption by analytics and AI systems.
Required Skills & Experience:
- Post-secondary degree in Computer Science, Information Management, Business, Mathematics, or a related discipline.
- 3 – 5 years of experience in data governance, data quality, metadata management, or a closely related analytical discipline.
- Demonstrated experience independently leading data governance or data quality workstreams in a cross-functional, enterprise environment.
- Proficiency in SQL and experience with advanced data profiling, analysis, and lineage documentation across enterprise data assets.
- Hands-on experience with enterprise data catalog platforms, metadata management tools, or data quality monitoring platforms.
- Strong knowledge of data governance frameworks (e.g., DAMA-DMBOK, DCAM) and practical experience applying them across business and technical teams.
- Excellent stakeholder management, communication, and influencing skills; ability to present governance findings and recommendations to both business and technical audiences.
- Experience designing and maintaining governance metrics, data quality scorecards, or asset certification frameworks.
Preferred Experience:
- Experience in healthcare, health technology, or a highly regulated industry with data privacy requirements (e.g., HIPAA, PIPEDA).
- Familiarity with cloud-based data platform environments (e.g., Databricks, Unity Catalog, Azure, AWS) and data pipeline or transformation tools (e.g., dbt or equivalent).
- Experience supporting AI or machine learning initiatives in a governance or data enablement capacity, including understanding of AI data quality, lineage, and responsible AI requirements.
- Knowledge of Master Data Management (MDM) principles and data standardization practices.
- Relevant certifications in data management, governance, or cloud platforms (e.g., CDMP, DCAM, or platform-specific credentials).
Tech - D
Professional - 3
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
