Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.
The Critical Care Technician: Constantly ensures close observation and interpretation of monitored patient’s cardiac rhythms and proactively responds to pertinent rate or rhythm changes, facilitates overall department operation and guides the patient experience by serving as the receptionist and providing clerical support to the patient care environment, responsible for providing direct patient care in cross-trained environments necessary to create and maintain a care environment conducive to healing, and responsible for creating and maintaining a care environment conducive to healing. Critical Care Technicians (CCT) are an integral part of a patient-focused team who use their knowledge, skills, and energy to carry out the sacred task of helping others and maintain a care environment conducive to healing.
Required Behaviors:
- As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.
Required Qualifications:
- High School diploma or equivalent
- Mature, courteous deportment
- Legible printing
- Clear speaking voice; multi-language ability desirable
- Typing/computer skills
- Six (6) months of nursing assistant experience or certification required.
- Must successfully complete the Cardiac Monitoring Course within six (6) months of employment
- Must successfully complete the Medical Terminology Course within six (6) months of employment
- Basic Life Support Certification (BLS)
Preferred Qualifications:
- Previous cardiac rhythm (EKG) interpretation experience preferred
- Previous receptionist, clerical and/or secretarial experience preferred
- Certified Nursing Assistant certification preferred
Duties and Responsibilities:
- Constantly observes patient cardiac monitors, interprets cardiac rhythm and documents
- Develops expertise in operating the cardiac monitoring equipment and maintains equipment accountability
- Performs assigned receptionist and clerical skills specific to the department
- Customer service – greets all customers, answers patient call lights, and communicates with all members of the medical team.
- Keeps designated supplies at appropriate levels.
- Cross-trained to assist with patient care activities specific to the department
- Provide assistance with the activities of daily living for all patients on the unit and patient care tasks as assigned or delegated
- Performs accurately and quickly in a busy, stressful environment, setting priorities as to duties
- Communicates pertinent information to members of the patient care team
- Learns quickly and has good recall
- Builds productive interpersonal relationships in every encounter
- Deals with the emotional stress of caring for dying and chronically ill patients
- Each employee is responsible for implementing SJRMC’s Service Standards into their daily work:
Safety, Courtesy, Effectiveness, and Stewardship
Physical Demands and Environmental Work Conditions:
- Accepts the risk of job-related illness and injury which may cause long-term health problems.
- Must be able to see with corrective eyewear and hear clearly with assistance.
- Must be able to walk, stand, bend, squat, climb, kneel, and twist frequently.
- Repetitive motions may also be required, such as: wrist/hand movements, grasping, and finger dexterity (as in typing, writing, faxing, filing papers, etc.)
- Must be able to lift greater than fifty (50) pounds and push up to three hundred (300) pounds using approved hospital transport devices.
- Potential exposure to blood and bodily fluids and meets OSHA training requirements.
Special Demands:
- Sets limits when dealing with angry, hostile, or sometimes verbally or physically abusive patients and families in an attempt to ensure a safe, respectful environment that will support the delivery of care.
- Effectively copes and strives for balance when caring for acutely ill patients and families.
