Care Transition Coordinator

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

 Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

The Care Transition Coordinator is an experienced sales professional who uses sales techniques to sell Option Care products and services to patients discharging from hospital care. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Care Transition Coordinators ensure proper placement of patients within the Home Health Care setting by communicating with patient, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and the data required for the creation and implementation of an effective treatment plan by the clinical team. Care Transition Coordinators are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.

Job Description: ​

JOB RESPONSIBILITIES

SUPERVISORY RESPONSIBILITIES

Does this position have supervisory responsibilities?  NO

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

BASIC EDUCATION AND EXPERIENCE REQUIREMENTS

• High School Diploma with 2 years of experience in applicable home infusion or post-acute infusion services, OR 

• 1 year of similar experience with an associate’s degree, LPN.

BASIC QUALIFICATIONS

• Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
• Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. URAC, ACHC standards).
• Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
• Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
• Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
• Access to a reliable means of transportation that will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
• Able to plan, organize and make presentations

TRAVEL REQUIREMENTS

Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell services, process referrals, provide live education and training support to patient/caregiver and referral sources.

PREFERRED QUALIFICATIONS

• Experience growing service provider partnerships

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $67,022.67-$111,696.95

Benefits:

-Medical, Dental, & Vision Insurance

-Paid Time off

-Bonding Time Off

-401K Retirement Savings Plan with Company Match

-HSA Company Match

-Flexible Spending Accounts

-Tuition Reimbursement

-myFlexPay

-Family Support

-Mental Health Services

-Company Paid Life Insurance

-Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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