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Harlingen, Texas, United States
Onsite
Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Essential Functions
Demonstrate TSTC Core values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and members of the community.
Program Implementation: Using a holistic caseload approach, educate and empower students on the journey to life beyond TSTC. Provide one-on-one, group or drop-in career advising to students on industry-related resume writing, job search strategies, interview preparation, and professional development as a lifelong learner. Actively engages with the Career Services platforms and educates students on optimization practices. Facilitate active learning workshops, seminars, and other events to promote career readiness upon graduation. Assist in the execution of career fairs, employer panels, employer spotlights, employer networking opportunities, and other career and professional development services for students.
Career Advising: Ability to provide personalized career advising and support to students using holistic, caseload approaches.
Placement: Assist in deploying and collecting placement surveys and data. Provide feedback to continually improve and assess the process.
Collaboration: Build relationships with faculty, enrollment staff, and other support services staff to maximize student career readiness. Work with Career Services internal partners to align career services with campus goals and initiatives.
Professional Development: Participate in training and professional development opportunities to enhance the student experience and placement opportunities.
Event Assistance: Assist in the execution of career fairs, employer panels, employer spotlights, employer networking opportunities, and other career and professional development services for students online, hybrid and face-to-face. Develop and deliver engaging career workshops and events.
Education/Experience/Knowledge/Skills
Associate’s degree required. Bachelor’s degree preferred in Education, Business Administration, Psychology, or other related field.
2 years of required experience in exceptional customer service experience. 3 years preferred.
2 years of required experience in program coordination and deployment. 3 years preferred.
2 years of required experience in case management. 3 years preferred.
Critical Competencies/KSAs:
Career Development: Knowledge of best practices in active learning strategies and adult populations for resume writing, job search strategies, interview preparation, and career readiness skills.
Adult Learning Theory: Knowledge of adult learning theories, assessments, and tools.
Coaching & Mentoring: Strong advising and coaching skills of students.
Communication Skills: Exceptional communication skills, including written, verbal, and presentation skills, with the ability to convey complex technical information to diverse audiences in a clear and concise manner.
Customer Service and Teamwork: Commitment to customer service and teamwork demonstrated through proactive engagement and effective collaboration with stakeholders.
Self-Motivated: Exhibits proactive initiative and a strong work ethic, consistently taking ownership of tasks and working independently to contribute to organizational success. Persuasive, High-energy, initiative-taking self-starter.
Stakeholder Engagement: Builds and maintains effective relationships with stakeholders at all levels to achieve shared goals and foster a culture of success.
Organization and Attention to Detail: Displays strong organizational skills and attention to detail, ensuring accurate and efficient completion of tasks. This includes the ability to manage multiple tasks, prioritize effectively, maintain structured processes, and deliver high-quality results.
Adaptability and Flexibility: Adapt to changing priorities, work in a fast-paced environment, and handle unexpected situations with poise. Flexibility in adjusting schedules and accommodating shifting demands.
Equal Opportunity Employer
Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Employment Eligibility Verification
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks
A criminal history background check will be required for the finalist(s) under consideration for this position.
