Career Recruiting Staff - Global Talent Acquisition Department, Group Human Resources Supervisory Department (GHRD)

Job Description:

Business Overview

The Rakuten Group's basic management philosophy is to "empower" people and society through innovation.
Rakuten Group offers more than 70 diverse services, including the online shopping mall Rakuten Ichiba, e-commerce services such as the travel booking site Rakuten Travel, financial services such as Rakuten Bank, and professional sports.

Department Overview

The Global Talent Acquisition Department is responsible for recruiting a wide range of talent to meet the needs of various business divisions, from engineers to business professionals in sales, marketing, and corporate functions, as well as executive-level hires.
Rakuten is a truly global organization with employees from over 100 nationalities, actively recruiting top talent from around the world. As the competition for acquiring exceptional talent intensifies, we seek individuals who can proactively identify challenges and resolve them by engaging both internal and external stakeholders.

With English becoming our official language since 2010, we aim to recruit necessary talent not only from within Japan but also from a global perspective. In this environment, you will be able to gain work experience utilizing various recruitment channels.

Position:

Why We Hire

Our Vision
Our company is accelerating global expansion and business diversification, prioritizing talent as our most crucial asset. Through our recruitment efforts, we aim to build an ecosystem where diverse talents from around the world can shine and drive the group's growth.

Current Situation and Desired Talent
In addition to strengthening existing businesses, we are actively investing in new ventures utilizing AI, making it urgent to acquire talent with specialized skills and a global perspective. Recruitment demands are rapidly increasing, and our current structure finds it challenging to keep up with these diversifying and sophisticated requirements.

To overcome this period of transformation and lead the realization of our vision, we are looking for a Recruiter with strategic thinking and execution capabilities. We welcome candidates who can deeply understand business needs, build trust with diverse candidates, and improve recruitment processes based on data.
Would you like to contribute your passion and expertise in recruitment to our global growth and collectively build an organization where top talents can thrive?

Job Satisfaction
- Directly Drive Business Growth
Experience the dynamism of contributing to business growth and transformation by recruiting critical talent who will shape the future of Rakuten Group.
- Grow as a Recruitment Professional
In an intensifying talent acquisition race, you can hone your strategic skills and enhance your market value by leveraging diverse recruitment channels.

Attractiveness
- Appeal of Business and Organizational Phase
Rakuten Group is in a "transformative phase," actively investing in AI to drive new business creation and evolve existing operations. In this dynamic environment, you will be at the forefront of talent acquisition directly linked to business strategy, feeling the tangible impact of shaping the Group's future.

- Appeal of Autonomy and Organizational Culture
You will have significant autonomy from strategy formulation to execution, allowing your ideas and leadership to flourish. It's a stimulating culture where you can constantly challenge new value creation in a flat, open environment.

- Career Steps
You will deepen your expertise as a recruitment professional in areas such as business strategy-driven recruitment planning, sourcing high-level talent, data analysis, global communication, and project management. This opens up broad career paths in HR strategy, HRBP, and other human resources fields in the future.

- Differentiation from Competitors
Rakuten Group's overwhelming brand power and diversified business operations allow you to engage in recruiting specialized talent across a wide range of fields. You can lead large-scale, strategic recruitment projects by leveraging the Group's abundant resources (know-how, technology, network). Working in a truly global environment with diverse talent from approximately 100 countries/regions, you can deepen your cross-cultural understanding and enhance your global market value.

Position Details

This position leads the acquisition of top talent both domestically and internationally, supporting the global growth of Rakuten Group. It involves overseeing all recruitment activities, from planning and executing recruitment strategies, talent sourcing, selection process management, and employer branding, to thereby contributing to strengthening the Group's overall recruitment capabilities. In collaboration with Hiring Managers, you will manage and improve the entire process from defining recruitment requirements to onboarding, and promote the establishment of a recruitment support system for the entire Rakuten Group.

Specific Responsibilities
- Talent Sourcing and Pipeline Generation: Direct recruiting, promoting referral hiring, agent management, and pipeline generation through various channels.
- Selection Process Management and Improvement: Defining requirements with Hiring Managers, managing and improving the selection process (from pipeline generation to offer acceptance), and designing communication plans.
- Candidate Engagement: Building long-term relationships with potential talent, planning and executing recruitment events.
- Organization and System Building: Establishing recruitment support systems for the entire Rakuten Group.

Stakeholder Collaboration
You will primarily collaborate closely with internal stakeholders such as Hiring Managers (division heads), HR Business Partners, HR Planning departments, Public Relations, Legal, and the multinational recruitment team. Externally, you will work with talent agencies, recruitment media vendors, event companies, and recruitment technology vendors to drive strategic recruitment activities.

Work Environment

Organization Structure
The team comprises members from their late 20s to 40s, possessing diverse backgrounds.
While roles are broadly divided within the group, such as interview scheduling and onboarding preparation, we have built a team structure where members can easily complement each other.

Existing Employee Backgrounds
Characteristics of Successful Mid-Career Hires (Industry/Occupation)

Mid-career hires who thrive in our department come from diverse backgrounds. Most are former consultants in the recruitment industry or HR professionals and HR business partners from other companies. They all possess high levels of specialization, strategic thinking, adaptability to change, and strong communication skills.

Mandatory Qualifications:

Job type/Experience
At least 3 years of experience in mid-career recruitment, or at least 3 years of experience in recruitment at a talent agency.

*No prior experience or industry-specific experience required

Skills
- Communication Skills: High level of communication skills to build smooth relationships and collaborate with diverse internal and external stakeholders.
- Presentation Skills: Ability to effectively convey recruitment strategies and the attractiveness of open positions through presentations.
- Negotiation Skills: Ability to successfully negotiate with candidates, agents, and internal stakeholders.

Language Proficiency
- Japanese: Native level.

Desired Qualifications:

Job type/Experience
- Practical knowledge and experience in IT.
- Experience in a wide range of HR operations beyond recruitment (e.g., HR planning, system design, organizational development).
- Sales experience in the human resources industry (any role).

Skills/Experience
- Project Management Experience: Experience leading projects to success by engaging stakeholders.
- Problem-Solving Ability: Ability to identify complex problems and logically formulate and execute solutions.
- Direct Sourcing: Full-cycle experience from candidate sourcing to closing.
- Referral Hiring: Experience in planning, implementing, and improving referral hiring programs with proven results.
- Vendor Management: Proven track record of building strong relationships with recruitment agencies and connecting with quality talent.
- Data-Driven Recruitment: Experience in reviewing and improving recruitment processes using data.
- Strategic Thinking: Experience in proactively planning and executing recruitment strategies from a sales and marketing perspective, rather than just an operational one.

- English: TOEIC score of 800 or higher.

Other Information:

Additional information on Location

Rakuten Crimson House