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Praha, Česko
Onsite
Carnet Technical Support
What We Need
Corpay is currently looking to hire Carnet Technical Support within our CCS division. This position falls under our Carnet line of business and is located in Prague. In this role, you will responsible for providing second-level technical support to end users of vehicle monitoring and telematics applications. The role focuses on ensuring high-quality customer support, optimal service availability, and effective collaboration with internal teams and external partners. The position involves troubleshooting software and hardware issues, supporting installation technicians and partners, configuring vehicles and devices in the system, and assisting with system testing and development activities. You will report directly to Carnet Manager and regularly collaborate with Carnet team.
How We Work
As a Carnet Technical Support , Corpay will set you up for success by providing:
Assigned workspace in Prague office
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Provide second-level technical support for vehicle monitoring and telematics systems.
Communicate directly with customers to resolve individual requests and system incidents.
Analyze and troubleshoot software and hardware issues.
Support internal installation technicians and external installation partners.
Configure and onboard new vehicles and telematics units within the system.
Provide direct support to the development team.
Test systems and new functionalities.
Collaborate with Sales, Marketing, and Logistics teams.
Contribute actively to team collaboration and support a positive team culture.
Ensure a high level of customer satisfaction through professional support and service delivery.
Qualifications & Skills
Secondary school education required; electrical engineering background is an advantage.
Previous experience in a similar technical support role is an advantage.
Good understanding of IT systems and technical environments.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
Basic knowledge of database systems is an advantage.
Strong analytical, logical, and technical problem-solving skills.
Ability to work independently as well as collaboratively within a team.
Strong communication and interpersonal skills with a proactive approach to problem resolution.
Native-level Czech language proficiency (the role supports the Czech and Slovak markets).
English language skills are an advantage but not required.
German language skills are an advantage but not required.
Benefits & Perks
We provide all team members with 25 vacation days (pro-rated)
3 sick days
2 free days, that you could take after using up all your vacation time
2 Volunteer days
Variable system of benefits: 15 600 CZK per annum, which you could use for Multisport, Retirement insurance contributions, or Cafeteria benefits account
Massages in the workplace – Corpay covers half of the price
Special pricing offer for T-Mobile tariff for personal use
Gift for a wedding or registered partnership
Gift for life jubilees and work milestones
Referral bonuses
Birthday breakfast
Sports activities for our employees
Online educational courses
Fresh fruit in the office every Tuesday
Christmas party
Pay Transparency
The salary range for this position is Kč 540,000 – Kč 648,000 gross per year. The final offer will be determined based on objective, gender-neutral criteria including relevant skills, professional experience, and qualifications. Corpay maintains structured compensation practices and regularly reviews pay to support compliance with equal pay principles and applicable EU legislation. Additional compensation elements, including benefits and variable pay (if applicable), will be discussed during the recruitment process.
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About Corpay
Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.
Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.
Learn more about Corpay: https://www.corpay.com
Transparency & Compliance
Equal Opportunity Employer
Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.
Use of Artificial Intelligence in Hiring
Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.
Candidate Privacy Notice
For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.
Pay Philosophy
Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.