Case Coordinator

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview

Are you passionate about making a difference in the lives of others? Do you enjoy supporting, advocating for, and coordinating services for individuals with complex needs?  T.C. Harris School & Academy, A MyPath Company, provides specialized services and dignified care for children, adolescents, and adults with special needs. Our mission is to promote independence and quality of life for those we serve.

Job Summary:

We are seeking a dedicated and compassionate Case Coordinator to join our Clinical Services team. The Case Coordinator serves as the central link between the clinical, residential, educational, and external teams to ensure consistent and effective service delivery. This role combines elements of case management and QDDP to promote individualized, person-centered treatment for each student in alignment with Indiana DCS standards.

The Case Coordinator supports treatment planning, monitors implementation, facilitates communication among all stakeholders, and actively advocates for every student’s best interests. This position also plays a key role in discharge and aftercare planning to ensure continuity of care and positive long-term outcomes.

Key Responsibilities:

Care Coordination & Case Management

• Develop, implement, and monitor Individualized Treatment Plans and Behavioral Support Plans in collaboration with internal and external team members.
• Ensure services are person-centered, clinically appropriate, and compliant with Indiana DCS standards and agency philosophy.
• Monitor and document progress toward treatment goals; revise plans as needed.
• Coordinate student admissions, transitions, and discharge planning to support permanency and continuity of care.
• Provide Aftercare Services for DCS students upon discharge, when applicable.
• Meet individually with assigned students at least monthly to support engagement and treatment coordination.
• Participate on the floor with students daily to support programming and build rapport.

Communication & Stakeholder Engagement

• Serve as the primary contact for students on assigned caseloads, maintaining communication with guardians, DCS case managers, court representatives, and other partners.
• Provide ongoing updates, required notifications, and incident reporting per DCS policy.
• Facilitate and attend meetings including CST, TTR, IEP, transition planning, treatment reviews, and court hearings (virtual or in person).
• Support and supervise family or external team communication when needed.
• Promote positive, professional relationships that support student success and family engagement.

Clinical Collaboration & Oversight

• Partner with program and direct care staff to ensure consistent implementation of Behavioral Support Plans.
• Participate in assessments such as Functional Life Skills and Ansell-Casey to identify strengths and needs.
• Support the development of therapeutic programming appropriate to each student’s age, functioning level, and cultural background.
• Assist with crisis response and follow-up support to ensure learning and team alignment.

Reporting & Documentation

• Maintain accurate and timely documentation in accordance with Indiana DCS, COA standards, licensing requirements, and agency policy.
• Prepare treatment updates, transition plans, progress summaries, and placement reports.
• Ensure confidentiality and secure record-keeping standards are followed at all times.

Professional Conduct & Team Support

• Provide guidance and support to staff regarding treatment goals and case coordination processes.
• Participate in training and orientation activities as assigned.
• Demonstrate professionalism, ethics, and positive teamwork in all interactions.
• Accept supervision and engage in regular consultation with leadership.

Comprehensive Employee Benefits Package

At T.C. Harris School & Academy, a MyPath Company, we are committed to supporting our employees' well-being, financial security, and professional growth.

Financial & Retirement Benefits

• 401(k) Retirement Plan with MyPath Financial Wellness Resources
• Employee Stock Ownership Plan (ESOP)
• On-demand Access to Earned Wages
• Student Loan Pay Down Assistance
• Tuition Reimbursement

Health & Wellness

• Medical, Prescription, Dental, and Vision Plans
• Flexible Spending Accounts (FSA)
• Life & Disability Insurance
• Voluntary Life Insurance Options
• Accident, Critical Illness, and Hospital Indemnity Insurance
• My Voyage Wellness Program

Work-Life Balance & Additional Perks

• Paid Time Off (PTO) Accrual
• Employee Assistance Program (EAP)
• Childcare Search Assistance
• Employee Discount Program via PerkSpot
• Pet Insurance Discount

We value our employees and are dedicated to providing meaningful benefits that enhance our owners lives.

Education & Experience:

• Bachelor’s Degree in Social Work, Psychology, Counseling, or related field; or bachelor’s degree with 3+ years of experience in the human services field (required).
• Experience working with children or adolescents in a behavioral, educational, or residential setting.
• Knowledge of child welfare systems, care coordination, and treatment planning.
• Experience with psychological assessment processes and counseling approaches preferred.

Required Skills & Attributes:

• Ability to maintain a calm and effective demeanor in emergency and stressful situations.
• Demonstrated ability to manage health needs in a residential setting.
• Strong clinical judgment and communication skills, both written and verbal.
• Ability to work independently and as part of a team to deliver high-quality dynamic healthcare.
• Commitment to professionalism, confidentiality, and high-quality care.

Additional Requirements:

• Must be at least 21 years old.
• Must possess a valid Driver's License and have an acceptable driving record.
• Ability to implement approved physical intervention techniques when necessary.
• Willingness to work with residents in a variety of settings, including community outings

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners.  We ask for demographic information so that we can be intentional in supporting our Owners best.  Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

• Passion

• Accountability

• Teamwork

• Openness

• Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.