Case Manager in Training — Healthcare Experience Welcome!

You already know how to read a treatment plan, track a patient's care, and stay steady when someone is scared or in pain. Our Case Manager in Training role uses that same medical fluency and bedside instinct to help injury victims navigate their care and their case — with a clear path to grow into a full Case Manager role and beyond. If you're looking for a way to keep using your clinical knowledge in a role with more long-term advancement than the floor typically offers, this is built for people exactly like you.

We are seeking a Case Manager in Training. In this role, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace.

Responsibilities

• Assist case managers and attorneys with organizing, filing, and maintaining of client files up to 100+ cases
• Collect check request for medical records, accident reports, driving records and vehicle ownership as requested and submit for processing
• Copy documents and demand packages as requested
• Complete certified mail cards and mail documents and cost checks as requested
• Perform general office duties such as typing, operating office machines, and sorting mail
• Create new and existing client folders
• Prepare and send turndowns and no representation letters, contracts, and multi-party combo letters
• Send out demand letters
• Performs other related duties as assigned to meet the needs of the business

Requirements

• Associate degree, certificate, or equivalent work experience (preferred)
• Bilingual English and Spanish (preferred)
• 1 year of experience in the legal field a plus!
• Knowledge of administrative and clerical procedures and systems such as word processing, managing of files and records, and other office procedures
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Great written and communication skills
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.