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Los Angeles, California, United States
Onsite
From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our unifying values.
We are seeking to build a pool of candidates for future Cashier (Barista Duties) positions to join our rapidly growing team.
The Opportunity:
Are you passionate about providing exceptional service? Do you take pride in exceeding expectations? As a key customer-facing member of our team, the Cashier (Barista Duties) will have the opportunity to provide exceptional, and memorable, customer service to our students, faculty, staff, and guests. You will ensure that our guests’ needs are met efficiently and accurately, all with a warm, polite demeanor. We want our guests to remember that you provided the best USC experience, so that they are eager to return!
The Accountabilities:
Provide customer service to faculty, staff, students, and guests. Perform sales transactions utilizing department standards and policies.
Maintain cleanliness of facilities. Assist in kitchen sanitation program. Comply with standard food handling and sanitation procedures.
Adhere to department service standards and to all health, safety and University rules and regulations.
Attend and participate in meetings as required. Report to station, ready to work at the time work assignment is scheduled to begin.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
Education: High School Diploma.
Experience: 6 months - 1 year.
Demonstrated customer service experience.
Demonstrated cash handling experience.
Experience working in a fast-paced retail or quick service restaurant environment.
Knowledge of food sanitation procedures.
Ability to lift at least 30lbs.
Ability to effectively communicate in English.
Presents oneself professionally, in line with higher education environment.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.
What We Prefer:
1 year of cash handling experience in a quick service restaurant.
Experience in a face-to-face customer service environment.
The Trojan Family Rewards:
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information, please visit https://employees.usc.edu/benefits-perks
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
The hourly rate for this position is $27.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.
Minimum Education: Less than high school
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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