CDD Senior Analyst - Introduced Onboarding
Amsterdam, Netherlands
Full time
In office 4 days a week
- Are you someone who thrives on curiosity, loves solving complex problems, and continuously seeks opportunities to improve the way things are done?
- Do you want to play a leading role in managing financial crime risk while supporting the development of colleagues across a growing organisation?
- Do you enjoy using your expertise to influence decisions, improve quality, and drive great customer outcomes?
If the answer is yes, we'd love to connect with you!
Who We Are
Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts and card products.
What You'll Do
- Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews for complex individual and corporate customers.
- Review and assess complex ownership structures, beneficial ownership arrangements, source of wealth and source of funds information.
- Complete and assess sanctions, PEP and adverse media screening results, identifying and escalating financial crime concerns where appropriate.
- Prepare clear, concise and well-reasoned customer risk assessments and onboarding recommendations.
- Manage higher-risk and more complex onboarding cases from initial review through to final recommendation.
- Act as a subject matter expert for Analysts and provide technical guidance on customer due diligence and financial crime requirements.
- Support colleagues with case consultations, coaching and knowledge sharing to promote consistent and high-quality decision making.
- Carry out quality assurance reviews and provide constructive feedback to improve capability, consistency and Right First Time performance.
- Identify trends, recurring issues and opportunities to improve processes, controls and customer outcomes.
- Collaborate with Financial Crime, Compliance, Commercial and Operations teams to resolve complex onboarding matters.
- Support policy, procedure and regulatory change implementation within Introduced Onboarding.
- Assist Team Leads and Managers in delivering operational objectives, quality standards and continuous improvement initiatives.
- Ensure accurate documentation of all due diligence activities, maintaining audit readiness and regulatory compliance.
- Contribute to projects and initiatives designed to improve operational efficiency, customer experience and risk management outcomes
Who You Are
The ideal CDD Introduced Onboarding Senior Analyst will be comfortable operating in a regulated environment and demonstrate strong customer due diligence expertise, financial crime knowledge and risk-based decision-making capabilities.
You will be recognised as a trusted technical expert who can confidently assess complex cases, support colleagues and contribute positively to the continued development of the Introduced Onboarding function.
What You'll Need
- Minimum 4 years' experience in CDD, KYC, KYB, AML or financial crime roles within a regulated financial institution or fintech.
- Strong understanding of UK and EU AML regulations, financial crime risks and risk-based customer due diligence requirements.
- Experience assessing complex corporate structures, trusts, partnerships and beneficial ownership arrangements.
- Experience conducting Enhanced Due Diligence and reviewing higher-risk customer types.
- Strong analytical skills and attention to detail, with the ability to produce clear and defensible risk assessments.
- Experience coaching or supporting colleagues in a technical capacity.
- Experience conducting quality assurance reviews and providing constructive feedback.
- Strong stakeholder management and communication skills.
- Experience using screening and data tools such as Orbis, Moody's or equivalent platforms.
- Proficiency in Excel, CRM/KYC platforms and document management systems.
- Ability to work independently while supporting wider team objectives and outcomes.
Nice to Haves
- Experience within fintech, payments or electronic money institutions.
- Experience working across multiple jurisdictions and customer segments.
- Experience supporting operational improvement, control enhancement or change initiatives.
- ICA, ACAMS or equivalent financial crime qualification.
- Familiarity with intermediary-led or Introduced Onboarding business models.
- A passion for continuous improvement and developing others.
What We Offer You
- 33 days annual leave (inclusive of bank holidays)
- Learning and development opportunities
- Company-wide events
- Additional location-specific benefits applicable to your employing entity.
ModInclusion
At Modulr, we're committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it's the right thing for our people, our business and the communities we operate in.
By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time, although this will withdraw you from consideration for the role.
