Center Engineer (Voice/Video)

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Verizon is in the process of modernizing our core networks to enable new, ground-breaking products and technologies. We are looking for Centre Engineers within Voice and Video to help us lead the charge. In this position, you will be responsible for Centre Engineering and Vendor Management for various build initiatives across multiple networks.

You will engineer and manage multiple simultaneous projects. The position requires involvement throughout the life cycle of a build, in particular to resolve technical issues as they present themselves.

Engineering details will include but not be limited to project-specific installation instructions, engineering database (ICON, CCP) updates, equipment configurations, card/port assignments/requirements, power mapping, cable running lists, floor space and rack placement, and a detailed Bill of Materials (BOM).

Your responsibilities will include (but will not be limited to):

• Creating required Shopping Carts, Telephone Equipment Orders (TEOs), and Project Supplements for financial budget management.

• Managing multiple Capacity Creation Requests for hardware deployments, reconfigurations, decommissions, and First Office Application (FOA) projects.

• Negotiating and coordinating overall project schedules, construction dates, and project milestones with stakeholders and third-party vendors.

• Identifying, monitoring, reporting, escalating, and resolving technical issues encountered throughout the build process.

• Maintaining communication with project teams and interfacing with Operations to perform site surveys and conduct quality reviews.

• Negotiating, coordinating, and driving/tracking completion of project milestones with all appropriate stakeholders, to include third-party turf vendors.

• Facilitating and maintaining relationships with multiple service vendors, including pricing compliance, standards creation and compliance, and conducting quality reviews – to include follow-up remediation as appropriate and periodic performance reviews.

 

What we’re looking for...

You are self-driven with experience in the design and implementation of complex and distributed systems. You have a passion for seeking engineering excellence and adopting new technologies. You are not afraid to drive for success by working with multi-functional teams.

You’ll need to have:

• A bachelor’s degree or relevant work experience.

• Knowledge of one or more of the following technical domains:

  • SONET, DWDM and Long Haul Transport Systems

  • Backbone Routing and Switching systems

  • Physical Server Deployments

  • Voice Switching platforms

• Telecoms Installation Experience - hands-on or remotely directed.

Even better if you have one or more of the following:

• Ability to work well with others (as a team) and individually (on your own projects) with a positive attitude.

• Excellent verbal and written communication skills.

• Demonstrable excellence in problem-solving.

• Relevant technical experience. Proficiency in utilizing AI tools to streamline technical research, documentation, and problem-solving.

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries and performance-based incentives. Your benefits are market competitive and delivered by some of the best providers.

• You are provided with a full spectrum of health and wellbeing resources, including a first-in-class Employee Assistance Program, to empower you to make positive health decisions.

• We offer generous paid time off benefits to help you manage your work-life balance and opportunities for flexible working arrangements*.

• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools, and access to industry research.

• You will be able to take part in volunteering opportunities as part of our environmental, community, and sustainability commitment.

Benefit packages are tailored to the specific country where a position is based.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

37.5

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.