**Role**: Chief of Staff
**Location**: Delhi NCR / Field-Heavy
**Reporting To**: CEO / Founder
**Type**: Full-time
**Overview**:
We’re looking for a **hands-on, detail-obsessed Chief of Staff** to ensure daily alignment, follow-through, and performance across all core functions — Sales (Channel, D2C, Inside), Finance/Underwriting, Customer Support, and Data. You’ll work closely with the founder to translate high-level goals into daily execution, ensure teams are coordinated, and build a high-trust, high-accountability work culture.
This is not a desk job — it’s for someone who thrives on **making sure things get done**, loves solving people/process problems, and can work closely with diverse teams across functions. **Your job: zero excuses, zero rework.**
### **Why This Role is Critical**
This role will shape **how execution happens** at our company as we scale. It’s ideal for someone who wants to be part of a founder’s core team, cares about outcomes, and wants to help build a lean, execution-obsessed, people-first company from the inside.
**Key Responsibilities**:
* **Drive Execution**: Follow up on decisions from founder/leadership meetings and ensure timely execution across functions.
* **Track Team Progress**: Monitor and report daily/weekly progress of sales, underwriting, support, and data functions.
* **Unblock Teams**: Coordinate across teams to resolve operational bottlenecks, communication gaps, or ownership issues.
* **Lead Reviews**: Run daily or weekly huddles with teams to drive accountability and alignment.
* **Ensure Visibility**: Maintain dashboards or trackers (sheets or tools) for lead conversion, loan processing, customer issues, and other core metrics.
* **Culture Champion**: Engage with individual team members regularly to ensure a motivated, open, and collaborative work environment.
* **Be the Founder’s Right Hand**: Act as an extension of the CEO to drive clarity, speed, and execution focus across teams.
**Ideal Profile:**
* 4–8 years of experience in operations, sales execution, or business management roles
* Experience working in startups, EV, fintech, mobility, lending, or logistics preferred
* Can work across teams — from salespeople and underwriters to support staff and data folks
* Strong interpersonal skills — knows when to push, when to support, and how to lead without ego
* Excellent with Google Sheets / Excel; comfort with CRM or project tools a plus
* Fluent in Hindi and English
* Bias for action and clarity — gets things done without getting lost in process
* Graduate from a reputed college is preferred
**KPIs:**
* % of meeting action items closed on time
* Daily/weekly task closure across teams
* Internal team satisfaction and unblock rate
* Sales-to-finance-to-install TAT
* Operational hygiene (trackers, reviews, reporting)
**Please fill this google form to apply.** - https://forms.gle/Qs2e5q5ycZ9Ab5FJ8
Visa sponsorship is offered for this role.
