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Phoenix, Arizona, United States
Remote only
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.
Spaulding Ridge is seeking a transformational Chief Operating Officer (COO) to lead Client & Delivery Operations and evolve the global operating model that turns demand into exceptional client outcomes. Reporting directly to the Chief Executive Officer and serving as a key member of the Executive Leadership Team, the COO will initially prioritize evolving the delivery model and advancing the strategic and operational priorities outlined below, before ultimately assuming full leadership and ownership of the firm's client delivery functions. The role's mandate encompasses client delivery operations, practitioner leadership, delivery economics, and operational execution, including service-line performance, delivery excellence, client health, resource and capacity management, global delivery strategy, talent supply, and Revenue Operations.
This executive will play a pivotal role in shaping the future of Spaulding Ridge by building an AI-enabled, globally integrated delivery organization that accelerates client value, strengthens profitability, and creates durable competitive advantage. The COO will partner closely with leadership across commercial, finance, talent, technology, and transformation functions to ensure the firm is positioned to scale while maintaining a world-class client experience.
The ideal candidate will bring enterprise-scale leadership experience within professional services or consulting environments, a proven ability to design and scale modern delivery organizations, strong commercial and operational acumen, and a track record of developing high-performing leaders and operating models. Success in this role will require a builder's mindset, exceptional organizational influence, intellectual curiosity, and the ability to translate ambitious vision into measurable business outcomes.
Responsibilities:
Qualifications:
Spaulding Ridge is committed to helping team members thrive in their work and life, and we invest in comprehensive total rewards to support this goal.
Our benefits include generous time off, paid holidays, paid parental leave, a 401(k) with company match, and highly subsidized health, dental, and vision plans. We also offer company-paid life and disability insurance, a monthly allowance for well-being and technology expenses, and reimbursement for approved learning and development initiatives within defined limits.
Spaulding Ridge is committed to fair and equitable compensation practices. The base salary range for this position in the United States across locations is reflected below. In addition to base salary, this executive role is eligible to participate in an annual discretionary bonus program and a long-term incentive (LTI) equity program, providing meaningful opportunities to share in the company's success and long-term value creation. Actual compensation will be determined based on a range of factors, including skills, experience, qualifications, and location. Please note that the compensation range provided is subject to change at any time in accordance with internal policies and applicable law.
Salary Range- $400,000-500,000
Spaulding Ridge’s Commitment to an Inclusive Workplace
When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.
At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.
The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay (challaday@spauldingridge.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
