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Pittsburgh, Pennsylvania, United States
Onsite
Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC.
ZAP Solutions is the market leader in admissions and enrollment management software for medical, health professions, graduate, and undergraduate programs. Our flagship AMP platform, along with our CRM, SAMS, and Schedule Today modules, is trusted by more than 175 higher education programs across the US, Canada, and Australia to run applicant recruitment, review, interview scheduling, and matriculation. Founded in 1997 and headquartered in Pittsburgh, ZAP was acquired by Banyan Software and is entering a new phase focused on platform modernization, AI-enabled workflows, and expansion of its customer base.
ZAP is at an inflection point. The company has built a durable market position on the strength of deep client relationships and customization, but that model now needs to evolve into a modern, scalable SaaS platform capable of doubling the customer base without doubling the codebase. The engineering organization has operated without a formal leadership layer for years, and there is no formal product management function. The incoming CPTO will unify product direction and technology execution under a single accountable seat, bring structure and product management maturity to a team of experienced developers, and establish an AI-first operating rhythm.
You will join ZAP Solutions directly as a core member of the leadership team, reporting to the CEO. You will set product direction, own the technical foundation, shape culture, and drive transformation with your own hands on the work. The platform has to be reliable, the data has to be an asset, and the opportunity to create competitive distance through AI is real.
The Future Forward CPTO is a proven SaaS leader who unifies product vision and technology execution under a single accountable seat, and is comfortable leading through modernization and platform inflection. This is not a traditional CTO or CPO role. It demands someone who holds deep product thinking and technical delivery in equal measure, leads with an AI-first methodology, and is energized by transformation rather than threatened by it. They are close enough to the product and code to stay personally connected, and mature enough to modernize a legacy platform without disrupting the customers and long-tenured teams who depend on it. They choose this environment because it offers something bigger organizations cannot: the ability to set product direction, own the technical foundation, shape culture, and drive transformation with their own hands on the work.
Category dominance backed by hard numbers. 64 percent of US medical schools run their admissions on AMP. Over 6 million applications processed through the platform. 175+ higher education programs across the US, Canada, and Australia. 95 percent customer satisfaction. 99 percent AWS uptime. Starting position is compounding a proven business, not rescuing a broken one.
A full product portfolio to unify and extend. The CPTO owns product direction and technical foundation across ZAP's entire portfolio, not a single-feature product.
A permanent home, not a portfolio play. Banyan buys, holds, and grows software companies for life. We never resell. You can invest in architecture, teams, and platforms without a three-to-five-year exit clock cutting your work short.
A peer network. A community of Banyan portfolio company product and technology leaders navigating the same challenges: modernization, AI adoption, scaling teams, and building on acquired codebases.
The expected base salary for this position is: USD $185,000 – $200,000+ excluding annual bonus and equity (when applicable). Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience.
This position is for an existing vacancy.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
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