Agency
Dept of Health and Human Services
Division
HEALTH BENEFITS
Job Classification Title
Health & Human Services Senior Planner (NS)
Position Number
65023625
Grade
31002876
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
The Chief Strategy Officer serves as a senior executive leader within the Division of Health Benefits (DHB), providing strategic leadership, policy direction, and organizational planning for North Carolina Medicaid programs.
This position works collaboratively with division leadership to advance the agency's mission, goals, and objectives by leading long-term strategy development, cross-functional alignment, and enterprise-wide initiatives that improve health outcomes, advance equity, and promote responsible stewardship of public resources.
The Chief Strategy Officer functions as a principal advisor to the Medicaid Director and executive leadership team, guiding strategic responses to federal and state policy changes, demographic shifts, emerging healthcare trends, and evolving beneficiary needs. This position represents DHB in high-level engagements with federal and state partners, healthcare stakeholders, and community organizations while ensuring strategic priorities align with state and federal requirements and organizational goals.
Key Duties Include:
- Lead the development, implementation, and evaluation of the Division's multi-year strategic plan to advance organizational priorities, improve health outcomes, and support the delivery of Medicaid services statewide.
- Direct enterprise-wide strategic planning efforts by coordinating priorities across divisions and ensuring alignment with agency objectives, state initiatives, and federal requirements.
- Monitor and assess external factors, including federal policy changes, healthcare market trends, provider landscape developments, emerging technologies, and beneficiary needs to inform organizational strategy and decision-making.
- Advise executive leadership on strategic opportunities, risks, and priorities affecting North Carolina Medicaid programs and recommend approaches that support long-term program sustainability and effectiveness.
- Represent the Division in strategic discussions and negotiations with federal and state agencies, legislative stakeholders, healthcare providers, managed care organizations, advocacy groups, and community partners.
- Lead and manage relationships with federal partners, including the Centers for Medicare & Medicaid Services (CMS), to support waiver negotiations, federal approvals, and initiatives that advance program goals.
- Build and strengthen strategic partnerships with internal and external stakeholders to advance Medicaid priorities, improve system coordination, and support positive outcomes for beneficiaries.
- Provide executive leadership and strategic guidance on policy development, waiver applications, state plan amendments, legislative proposals, and other initiatives affecting Medicaid operations and services.
- Assess the operational, fiscal, and programmatic impacts of federal and state policy changes and develop recommendations to support effective implementation and organizational readiness.
- Coordinate cross-functional teams and executive stakeholders in the planning and implementation of major strategic and policy initiatives, ensuring alignment with program goals, regulatory requirements, and organizational priorities.
Knowledge Skills and Abilities/Management Preferences
Salary Grade Range: $1.00 - $208,775.00
Recruitment Range: $150,000.00 - $185,000.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
- Led collaboration with internal and external stakeholders across multiple organizational levels to advance strategic priorities, strengthen operations, and achieve organizational objectives.
- Developed strong partnerships and trusted relationships that promoted open communication, cooperation, and knowledge sharing among diverse stakeholders and leadership groups.
- Managed complex and changing environments by exercising sound judgment, evaluating competing priorities, and implementing effective solutions to organizational challenges.
- Directed end-to-end strategic planning and implementation efforts, including the assessment of risks, benefits, opportunities, emerging trends, technologies, and policy impacts to support long-range organizational goals.
- Influenced executive leaders and key decision-makers by analyzing complex issues, evaluating alternatives, building credibility, and communicating strategic recommendations that support informed decision-making and organizational success.
REPOST - Previous Applicants Do Not Need To Reapply In Order To Be Considered For This Vacancy
The Posting Will Close At 11:59 P.M. The Night Before The End Date
This Position Is Funded In Part Through Federal Funds
This Position Is Eligible For A Hybrid Work Option
About the NC Division of Health Benefits:
The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year, DHB ensures that more than 108,000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries.
All positions in the Division of Health Benefits are exempt from the State Human Resources Act (G.S. 126) except for the provisions of Articles 6 and 7 per HB 372 Section 20.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit the website for State Benefits.
Supplemental Contact Information:
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
- Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
- Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
- If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
- Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
- Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
- For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.
Veterans’ and National Guard Preference
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
CONTACT INFORMATION
If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Graduation from a four year college or university with a degree in business or public administration or in a field related to DHHS programs, and five years of managerial and/or administrative experience in the public or private sectors involving significant decision-making authority in the planning, organizing, and directing in an area related to the above-mentioned programs; or an equivalent combination of training and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Tresha Walker
Contact:
DHHS Workday Support Form
