Stoke-on-Trent, England, United Kingdom
Onsite
Christmas is a very important time of year here at World of Wedgwood, with a series of festive events catering for families and tourists to deliver, and a long-standing tradition of excellence, quality and heritage to uphold. We are passionate about ensuring that each year we top what we have achieved before, meaning we are focused on meeting, and indeed exceeding the high standards our guests have come to expect.
Situated in the beautiful countryside of Barlaston, Staffordshire, we bring magic to life for all of our guests (children and grown-ups alike!) throughout the festive period. Our events include Breakfast with Santa and Storytime with Santa, plus a range of festive events geared towards adults.
Cast members make Christmas at World of Wedgwood come alive. They are integral in creating the magic that families are excited to see and experience.
Our vision is to offer guests a Christmas experience like no other. If you would like to play a part in delivering this, read on below.
Your role will be: Christmas Cast Member
Your Manager will be: Guest Experience, Events & Accessibility Manager
What you will be doing:
Assisting in the delivery of our Christmas events so they run smoothly and efficiently.
Performing in short scenes, immersive character work around the site, improvising with other characters, taking families to see Santa and other cast member duties.
Helping the Wedgwood Interactors to ensure a seamless end to end guest experience. Every aspect of our experiences must be delivered to a high and efficient standard to promote a positive experience with World of Wedgwood.
Maintaining the traditional Santa story at all times, ensuring you are only seen by guests in character and not in any other capacity.
Other roles & duties:
Help to maintain the standards of our Christmas themed areas to ensure they always looks magical and authentic.
Work with the Wedgwood Interactors to ensure Santa’s Grotto is stocked each night with presents for the next day.
Genuine enthusiasm for Christmas, staying in character according to the Santa Claus story.
What type of person are we looking for:
• Passion and experience of character work and performing
• Experience of acting/performance background
• Passion for immersive theatre & interacting with audiences
• Experience in improvisation
• Team player, someone who wants to work as part of a small ensemble
• Flexible and adaptable approach to the role and responsibilities
What is important to us:
We Serve Luxury - we are passionate about our guest experience and take pride in serving luxury to all of our guests.
We Fire Creativity - we are creative people and aim to inspire each and every one of our guests to get creative too!
We Unite Art & Industry - we are proud of our heritage and work hard to keep the conversation going through our partnerships with the V&A Wedgwood Collection and Fiskars Group.
Application Process:
This position is based in Barlaston, Stoke-on-Trent.
As part of your application, you will be asked to submit a self-tape. Shortlisted applicants will then be invited to a second stage audition/interview, which may take place either in person in Stoke-on-Trent or virtually. Self-tape guidance will be provided on application and will include a short character performance and a brief introduction.
Requirements:
This is a Fixed Term Contract (FTC) from 14th November - 24th December inclusive and you must be available for the full FTC period.
You must be available to attend the rehearsal day on Saturday 14th November 2026 and be available for all performance dates, which are:
Due to the short-term nature of this engagement, it is agreed that accrued annual leave will not be taken during the contract period. Any accrued but untaken holiday entitlement outstanding at the end of the Fixed Term Contract will be paid in lieu in the final salary payment.
Expenses for accommodation/travel are not covered and so you will need to be able to commute to World of Wedgwood or cover this at your own cost.
You will be provided with a Christmas themed costume for the duration of the FTC, which will be discussed in more detail if you are invited to interview.
Last day of application:
2026-10-31*****
At Fiskars Group, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:
Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.
Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs like onsite gym and cycle to work scheme.
Employee Support: Life happens, and we’re here to support you. We offer employee assistance programs and resources to address local needs, offering confidential counseling, financial guidance, and other valuable support services.
Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.
Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.
Future Planning: We care about your future. We offer pension plan contributions (both company and employee contribute) providing you with financial security in your post-work years
Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.
Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.
Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.
Other benefits: Free onsite parking
Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.
*****
Pioneering design to make the everyday extraordinary
Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth. In 2025, Fiskars Group’s global net sales were EUR 1.1 billion, and we had approximately 6,600 employees. We have two Business Areas (BA), Vita and Fiskars.
BA Vita offers products in the high-end homeware segment as well as fine branded jewelry. Its desirable brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2025, BA Vita’s reported net sales were EUR 613 million, and it had approximately 5,000 employees.
BA Fiskars offers functional innovations in the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2025, BA Fiskars’ net sales were EUR 522 million, and it had approximately 1,300 employees.
Want to know if this job is worth applying to?