CISO & Head of Cyber Risk for PayPal EU

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We are looking for a CISO to be the Head of Cyber Risk for PayPal EU. In this role you will take on First Line of Defense role responsible for setting strategic direction and providing senior leadership over cyber risk, information security, ICT risk management, cyber resilience, and digital operational resilience matters for PayPal Europe and other assigned international markets.

Working closely with regional and global security teams in this role you will manage information systems risk, advise EU senior management as the security subject matter expert, and ensure compliance with CSSF, ECB, PSD2/3, SCA, DORA and GDPR requirements.

Job Description:

Essential Responsibilities:

• Provide expert advice and strategic counsel to senior executives, shaping the development of multi-year risk management and security governance strategies that align with business goals and long-term organizational objectives.
• Determine the most effective methods and strategies for addressing complex security risks, driving innovation through collaboration with cross-functional teams to shape the organization’s security risk management and governance landscape.
• Identify and resolve unique, high-impact security risks, applying deep expertise to situations of substantial significance, and develop innovative solutions that influence and strengthen the organization’s security framework.
• Drive the future risk management and security governance roadmap, shaping the security vision that supports business growth and mitigates risk to provide a competitive advantage.
• Lead the development and execution of key components of the multi-year security strategy, contributing to the broader security agenda within the organization.
• Inspire and motivate team(s) to pursue innovative solutions, ensuring alignment with the overall security strategy and business objectives, while fostering a culture of excellence and continuous improvement.

Minimum Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Key Responsibilities: 

• Develop and manage the information security strategy for PayPal Europe  

• Ensure the information security strategy enforces applicable local and regional regulatory requirements and assess any new requirements that may be needed because of emerging regulations, with the support of PayPal’s Legal and Compliance teams.  

• Develop, coordinate, publish, and maintain suitable procedures for handling cases of confidential information mismanagement (whether intentional or unintentional), considering national legislation as well as notification policies.  

• Ensure that there is a robust due diligence process that ensures information security requirements are adequately addressed in IT projects undertaken by or on behalf of PayPal.  

• Manage information security incidents and events that impact PayPal or its customers, in close cooperation and coordination with the global teams responsible for crisis management and security incident response, as well as with PayPal’s senior management team.  

• Ensure that information security awareness and training initiatives are implemented on behalf of PayPal by the global information security team, and that the training meets the regulatory obligations set forth by regulatory bodies as well as PayPal’s own standards.  

• Participate in the management of external partners / providers  

• Oversee the security due diligence process on IT and information security issues for all new service providers/sub-contractors of PayPal.  

• Support the security due diligence process led by global or regional teams, on IT and information security issues for mergers & acquisitions activities related to PayPal, as directed.  

 

Preferred Qualifications: 

 

• 15-20 years’ minimum experience in an IT security, risk management, or similar function. At least 5 years of this experience should involve executive-level communication and leading remote teams. Recent substantive interaction with C-level executives and boards of directors a plus.  

• Excellent written and verbal skills; interpersonal and collaborative skills; and the ability to communicate information security-related concepts to technical and non-technical audiences.   

• Strong influencing, negotiation, and relationship building skills; an ability to interface internally and externally to ensure successful, high-quality outcomes.  

• Thorough understanding of how to effectively manage teams and lead projects supported by cross-functional/matrixteam structures.  

• Critical thinker with strong problem-solving skills, and the organisation agility needed to switch between strategic and tactical thinking.  

• Ability to work with geographically distributed teams, especially with teams situated abroad and in different time zones. 

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.