Claims Operations Executive - General Insurance (Supporting Hong Kong)

We will count on you to:

• Registration, Processing and Adjudication of claims (General Insurance) within turnaround time.

• Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards

• Ensure computed claims settlement and verified reimbursements from insurers are valid.

• Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients. 

• Interact with stakeholders to ensure proper execution of tasks.

• Prepare claims statistic report on a monthly basis include, updating the documentation processes.

• Proactively identify problems with the team or client and provide solutions.

• Participate in project initiatives to improve efficiency and productivity of the department.

What you need to have: 

• Bachelor's Degree in any field

• 1-3 years experience in claims processing/ claims handling are encouraged to apply

• Good command in speaking and writing English

• Ability to read and write in Traditional/Simplified Chinese

• High Proficiency in using MS Office Application

• Good communication and interpersonal skills

What makes you stand out:

• Experienced in General Insurance Claims/ Employee Benefits Claims

• Proficient in using Microsoft Excel

• Good communication and interpersonal skills

• Ability to systematically manage and retrieve data

• Strong analytical skills and detail-oriented to comprehend and summarize appropriate information

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.