Client Solution Architect– Digital Workplace Solutions

What success looks like in this role:

Client Solution Architect – Digital Workplace Solutions

We are seeking an experienced Client Solution Architect to operate as a dedicated Client Architect for a named public sector client in Australia. This high-impact, externally facing role will provide solution leadership across the client’s Digital Workplace Environment, supporting contractual service commitments, delivery continuity, continuous improvement and future growth. You will work closely with Account Teams, CTOs, and senior client stakeholders to deliver innovative, outcome-driven DWS solutions.

Responsibilities:

• Act as the dedicated Client Architect to provide DWS solution leadership and architectural continuity

• Work closely with the Account Team to understand contractual obligations, delivery performance, account roadmap, security expectations, priorities and growth opportunities.

• Translate client business, operational and technical requirements into secure, scalable and commercially viable Digital Workplace Services solutions

• Support continuous improvement initiatives and identify opportunities to enhance service quality, user experience, operational efficiency and account value

• Develop and support solution design, costings, pricing inputs, ROI models, proposals, Statements of Work and other client-facing materials.

• Facilitate discovery sessions, solution workshops, assumptions reviews and technical discussions with client and internal stakeholders

• Identify, communicate and mitigate solution, delivery, commercial and security risks throughout the opportunity and delivery lifecycle.

• Ensure proposed solutions are aligned to Unisys DWS capabilities, client outcomes, contractual commitments and delivery readiness.

Experience and Technical Expertise

• 8–10+ years of relevant experience in solution architecture, presales, managed services, client-facing roles within a DWS environment

• Strong experience designing Digital Workplace/ End User Services solutions for complex client environments including Service Desk, Field Services, Modern Device Management (SOE build, application packaging) and Unified Communications (Microsoft 365, directory and certificate services) solutions.

• Experience developing solution assumptions, operating models, service scope, transition considerations, delivery dependencies, cost inputs and risk profiles

• Ability to work across technical, commercial, delivery and security stakeholders to shape DWS solutions that are compelling, competitive and aligned to client strategy.

You will be successful in this role if you have:

• NV1 Security Clearance is preferred. Baseline security clearance is must to have.

• A confident external client-facing presence, with the ability to build trust, influence stakeholders and represent Unisys professionally in strategic account discussions

• A strong presales and client architecture mindset, with the ability to convert account needs and improvement opportunities into actionable DWS solutions

• Strong commercial awareness and the ability to balance client outcomes, service quality, risk, security, cost, margin and delivery feasibility

• Excellent written, verbal, facilitation and presentation skills, including the ability to create clear proposals, solution narratives, SOW content and executive-level recommendations

• The ability to work independently while collaborating effectively with account, delivery, technology, security, commercial and partner team.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here.