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Ann Arbor, Michigan, United States
Onsite
DocNetwork, through the CampDoc and SchoolDoc platforms, provides innovative health and safety solutions to a diverse group of organizations, which include traditional day and residential camps, YMCAs, JCCs, Girl Scouts, Boy Scouts, parks and recreation facilities, colleges and universities, and K-12 public, private, and charter schools.
Our suite of products integrate seamlessly to help ensure the health and safety of the participants for the organizations we serve.
Our team, headquartered in Ann Arbor, MI, is united by a shared commitment to getting curious—about our clients, our teammates, our product, and ourselves—and to delivering beyond expectations by creating solutions where our customers, company, and community all win. We choose to stay mindful in how we show up each day and to communicate openly with clarity and respect, building trust across our teams. Above all, we believe great work happens when we build connections—with one another and with those we serve—fostering a supportive, inclusive environment where collaboration and a shared mission drive our success.
With a full range of insurance benefits (Medical, Dental, Vision, Life, Short-term Disability & Pet) plus additional perks to boot (Flex PTO, Professional Development and Wellness Budgets, 401k with company match, Volunteer Time Off, and much more!) we think you’ll love being a part of our team.
Title: Client Education Specialist
Status: Full-Time
Location: Ann Arbor, MI (Hybrid)
Starting Pay Range: $60,000-65,000 starting base salary
We are looking for a Client Education Specialist to serve as the primary architect of our client education ecosystem. This role focuses on designing structured learning paths, maintaining an expansive library of technical documentation, and auditing our training assets to ensure they are accurate, engaging, and effective.
Reporting to the Client Education Manager, you will play a key role in shaping the education and enablement experience for our clients, empowering them to maximize the value of our software. You will spend your time auditing existing resources, building out sophisticated courses in our LMS, and translating complex product updates into clear, written, and visual guides.
Curriculum Design & Learning Experience
Communication & Technical Writing
Content Auditing & Maintenance
Excited? We can’t wait to hear from you!
If you like what you’ve seen so far, we feel compelled to boast that:
So throw your hat in the ring – we’d love to meet you!
DocNetwork is invested in creating an open environment of mindfulness, originality, and collaboration where team members can bring their whole selves to work. We are proud to partner with our diverse client base, supporting each organization, and the individuals who make up their communities. We believe that our success depends on our commitment to these values.
DocNetwork has adopted inclusive hiring practices including standardized interview questions, bias-recognition training, and casting wider recruitment nets to ensure that all have a place in our mission.
