Client Manager

Wavemaker | Adelaide

Join one of Australia's leading media agencies and help shape the future of media through Wavemaker's philosophy of Positive Provocation. Working across a portfolio of clients, you'll play a pivotal role in delivering integrated media solutions that connect strategy, innovation and business growth.

About the Role

As a Client Manager, you'll serve as a key relationship and delivery lead, managing the day-to-day execution of integrated media recommendations across paid, owned and earned channels. Partnering closely with clients and internal specialists, you'll ensure media strategies are aligned to business objectives, executed to the highest standard, and deliver measurable outcomes.

This role sits at the intersection of client service, strategic planning and cross-functional collaboration, offering the opportunity to drive impactful work while building strong stakeholder relationships.

Key Responsibilities

• Manage day-to-day client relationships, building trust and ensuring communications, deliverables and recommendations align with business objectives.
• Deliver integrated media recommendations across paid, owned and earned channels, applying strong planning principles and strategic thinking.
• Lead client work-in-progress meetings, maintain oversight of active campaigns and translate client briefs into clear direction for internal teams.
• Leverage audience insights, planning tools and market intelligence to develop data-informed recommendations and identify opportunities for innovation and growth.
• Collaborate with strategy, data and specialist teams to ensure clients benefit from the full breadth of Wavemaker and WPP Media capabilities.
• Monitor campaign performance and market trends, providing informed recommendations that connect media investment to business outcomes.
• Manage scope, processes and quality standards to ensure seamless delivery across all client activity.
• Contribute to agency growth through thought leadership, award submissions, industry engagement and new business support.

What We're Looking For

• Experience in media planning, account management or client service within a media agency environment.
• Strong understanding of integrated media planning across paid, owned and earned channels.
• Proven ability to manage client relationships while balancing responsiveness with strategic thinking.
• Experience translating client briefs into insight-led recommendations and actionable plans.
• Excellent communication and presentation skills, with confidence engaging a range of stakeholders.
• Collaborative mindset with the ability to work effectively across teams, partners and media owners.
• Strong commercial awareness and understanding of how media investment drives business outcomes.
• Experience using media planning and audience insight tools to support strategic decision-making.

Nice to Have

• Experience with WPP Media or GroupM planning tools and frameworks.
• Exposure to new business pitches, award submissions or thought leadership initiatives.
• Experience mentoring or supporting junior team members.
• Category experience across sectors such as FMCG, retail, finance or similar.

Why Join Wavemaker?

• Work with leading local and global brands on integrated media solutions.
• Be part of a collaborative, high-performing team that values strategic thinking and innovation.
• Access market-leading tools, data and capabilities through WPP Media.
• Build your career in an agency known for its Positive Provocation mindset and commitment to growth.
• Grow your skills across client leadership, strategic planning and integrated media delivery.

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