Clinic Care Aide - Call Center

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Position Summary
• Responsible for working collaboratively with physicians and other caregivers to deliver appropriate treatment and medical interventions in an ambulatory office setting.

Education
• High School diploma or equivalent

Licenses and Certification
• Current BLS certification; BLS from American Heart Association (AHA) preferred
• Certified Nurses Aid certification preferred

Experience and Skills
• Technical Experience: 1 year of clinical office experience preferred. Ability to perform manual blood pressure required.
• Customer Service: 1 year of customer service experience preferred

Role Specific Responsibilities

• Demonstrate quality communication skills between the care team, outside agencies, patients, and their families through written, verbal, observation, and empathy skills.
• Rooms the patient and documents required and updated clinical information in the electronic medical record following policy and procedures for process.
• Demonstrates completed competency for accurate and appropriate documentation in the EMR and patient care following scope of clinical role outlined in policy.
• Follows office procedures to monitor expiration dates and storage conditions of medications and supplies.

Compensation (Commensurate with experience):

To

To access our Benefits Guide/Plan Information, please click the link below:

http://www.sih.net/careers/benefits