If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
Possesses and applies broad clinical knowledge and expertise including concepts, practices and procedures of registry field to accurately and comprehensively abstract national clinical registry data in support of organizational objectives. Under limited supervision, performs work that is broad and varied and may be somewhat difficult in character and clinically thorough, and involves additional reporting responsibility. Acts as a clinical metrics consultant. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief OverviewPossesses and applies broad clinical knowledge and expertise including concepts, practices and procedures of registry field to accurately and comprehensively abstract national clinical registry data in support of organizational objectives. Under limited supervision, performs work that is broad and varied and may be somewhat difficult in character and clinically thorough, and involves additional reporting responsibility. Acts as a clinical metrics consultant. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do- Provides reports, clinical data, and analysis from analytic tools for identifying and communicating clinical performance metrics. Creates analytic tools for identifying and communicating performance from internal and external data sources including assigned registries.
- Manages, modifies and maintains assigned clinical database. Serves as primary liaison with third-party vendors, database end users, and clinical decision support department. Provides clinical oversight and analytical support for identifying best practices and supporting collaborative results.
- Designs and implements new clinical reporting systems for internal and external benchmarking and responsible for existing report oversight and distribution.
- Collects clinical data for inclusion within a specific clinical database in support of organizational quality and safety initiatives. Responsible for abstraction and clinical oversight to ensure the accuracy and integrity of the data sets provided by Decision Support to pediatric collaboratives and databases/registries.
- Performs other job functions as assigned or requested.
Education/Formal Training Requirements- Required - Bachelor's Degree Health Information Management
- Required - Bachelor's Degree Healthcare Administration
- Required - Bachelor's Degree Nursing
- Required - Bachelor's Degree Respiratory Therapy
- Preferred - Associates Degree
- Preferred - High School Diploma or Equivalent
- Preferred - Master's Degree Healthcare Administration
- Preferred - Master's Degree Nursing
- Preferred - Master's Degree Respiratory Therapy
Work Experience Requirements- Required - Clinical healthcare role or clinical quality/outcomes experience; Experience to include working with clinical data to abstract and translate customer needs into functional and technical requirements, as well as model, and develop reporting solutions. 3-5 years
- Preferred - Substitutions Allowed: Master’s degree may substitute for one year of related experience.
- Preferred - Substitutions Allowed: In lieu of Bachelor’s degree, the candidate must have an Associate’s degree in the one of the degrees above with five years of experience in a clinical healthcare role or clinical quality/outcomes experience 5-7 years
- Preferred - Substitutions Allowed: In lieu of Bachelor’s degree, the candidate must have high school diploma or equivalent with seven years of experience in a clinical healthcare role or clinical quality/outcomes experience. 7-9 years
Licenses and Certifications Requirements- Preferred - Registered Nurse Arkansas - Arkansas State Board of Nursing
- Preferred - Registered Respiratory Therapist - Arkansas - Arkansas State Medical Board
- Preferred - Registered Nurse Mississippi - Mississippi Board of Nursing
- Preferred - Registered Health Information Technician - American Health Information Management Association
- Preferred - Licensed Practical Nurse - Tennessee - Tennessee Board of Nursing
- Preferred - Registered Health Information Administrator - American Health Information Management Association
- Preferred - Licensed Practical Nurse - Mississippi - Mississippi Board of Nursing
- Preferred - Registered Respiratory Therapist - Tennessee - Tennessee Board of Respiratory Care
- Preferred - Licensed Practical Nurse - Arkansas - Arkansas State Board of Nursing
- Preferred - Registered Respiratory Therapist - Mississippi - Mississippi State Department of Health
- Preferred - Registered Nurse Tennessee - Tennessee Board of Nursing
Knowledge, Skills and Abilities- Knowledge of EMR and cinical abstraction and/or familiarity with research design, methodology, metrics and clinical data review and abstraction.
- Demonstrated knowledge of clinical workflow/processes.
- Proficient in Microsoft Word, Excel, Power Point.
- Proficiency in the use of electronic medical records and clinical software applications.
- Demonstrated ability to display information persuasively in support of qualitative and data-driven, clinical and operational decision making.
- Ability to translate/ explain clinical findings using graphical reportings tools and visualization for display of data, results, metrics and outcomes.
- Ability to set priorities, coordinate multiple tasks, organize tasks, and maintain control of workflow.
- Ability to work effectively and productively without close supervision and to exercise independent judgment in decision making.
- Excellent communication skills, written and oral, to all levels within the organization.
- Ability to comprehend moderately complex written materials (i.e. technical manuals, medicolegal documents, etc.).
Supervision Provided by this Position- There are no supervisory or lead responsibilities assigned to this job
Physical Demands- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
- The Associate is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
