Clinical Lead - New Products

About the role

This is a rare opportunity for a practising GP who is done with the constraints of traditional practice and wants to help shape what modern medicine looks like for women in the UK.

You'll deliver exceptional clinical care across our services — diagnostics, hair loss, metabolic health — while helping us get the operational side of patient care right. This is a hands-on, patient-first role where your frontline experience is the most important thing you bring.

You’ll work cross-functionally with Operations, Commercial, Product and Design to bring new services to life — from early validation through to live delivery — and shape what’s to come.

Responsibilities

Patient Care

• Deliver high-quality, personalised consultations across diagnostics, hair loss, hormone health, and other new services in future
• Conduct in-depth lifestyle and diagnostic appointments, interpreting results and translating them into clear, actionable plans for patients
• Prescribe independently within your scope, applying sound clinical judgement and evidence-based practice
• You’ll also be excited to use new digital tools and AI to enhance consultation quality, customer experience, and clinical efficiency.

Team development

• Manage the clinical workforce across diagnostic and hair workstreams — ensuring consultations and treatment decisions meet the highest standards
• Act as a point of escalation for complex or borderline cases, supporting other clinicians where needed
• Lead the induction and ongoing training of our clinical team, ensuring all clinicians are confident and competent across our treatment areas
• Proactively identify development needs across the prescribing team and run regular clinical learning sessions — whether formal case reviews or informal catch-ups — to keep the team sharp and connected
• Foster an open safety culture where questions are welcomed, uncertainty is normalised, and standards are consistently upheld

Operational Excellence

• Work closely with the operations team to identify friction points in the patient and clinician journey and help resolve them practically
• Follow and contribute to clinical SOPs, treatment protocols, and decision pathways — flagging where they need refining
• Participate in clinical governance, audit, and outcome review to keep standards high as we scale
• Be a dependable clinical presence for the ops team — responsive, practical, and easy to work with

Product Advisory and Strategy

• Provide day-to-day clinical input to cross-functional squads — product, design, and engineering
• Contribute to clinical content — patient-facing materials, clinical education, and internal content
• Work with a multifunctional team to review, challenge, and co-design clinical pathways, treatment protocols, patient journeys, and operational protocols
• Metabolic health and hormonal health conditions and are future areas of interest for the business. You will work on new ideas which we may want to validate in future, and shape those ideas with clinical input and context — acting as a thinking partner to the product and commercial teams as we explore what comes next.

Who You Are

Essential

• MBBS or equivalent; full GMC registration with a licence to practise — active and in good standing
• Committed to ongoing CPD and revalidation throughout this role
• Substantive experience as a GP, with further training or demonstrable interest in Women’s Health, hormone health, or menopause medicine
• Interest in obesity management, including pharmacological and behavioural approaches
• Experience in both NHS as well as private practice, with digital health or telemedicine experience
• Experience supervising, mentoring, or training other clinicians — formally or informally
• Thrives on working in a fast-moving environment where things aren't always perfectly defined

Nice to have

• Grounding in lifestyle medicine, metabolic health, or preventive care
• Demonstrable experience working in, or closely alongside, a startup or high-growth environment
• Experience working in a multifunctional teams alongside, Operations, Product and Design

Behaviours & Attitudes

• Acts like an owner – You take full responsibility for patient outcomes, knowing when to lead from the front and when to empower others to deliver their best work.
• Relentlessly patient-first – You’re deeply motivated to improve care quality and patient outcomes. You never lose sight of who we serve.
• High standards, low ego – You move fast, expect excellence, and stay humble. You give and receive feedback well and lead with accountability.
• Systems thinker, clear communicator – You distil complexity into clear, actionable plans. You bring others with you through structure and storytelling.
• Resilient and focused – You thrive in pace and ambiguity. You cut through noise, stay calm under pressure, and get things done.
• Curious and impact-driven – You challenge how things are done and constantly look for better ways to deliver outcomes at scale.

So, why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events