Clinical Nurse Manager - Quality & Risk

Employment Type: Permanent, option for full time or part time

Hours: Monday to Friday

Location: Werribee Mercy Hospital

Upload with Application: Resume, cover letter, and relevant qualifications

Contact: Lejla Ridzalovic, Nurse Unit Manager – Werribee Mercy Hospital Emergency Department, LRidzalovic@mercy.com.au

About the opportunity

Werribee Mercy Hospital is entering a landmark new phase, with the opening of a major Emergency Department expansion. This expansion will significantly increase our capacity and enable us to meet the rapidly growing healthcare needs of the Wyndham community, providing timely, high-quality emergency care to an additional 25,000 patients each year.

The expanded will increase treatment spaces from 33 to 67, including state-of-the-art resuscitation bays and dedicated short-stay beds, creating one of Victoria’s most exciting Emergency Department growth opportunities.

As a Clinical Nurse Manager – Quality and Risk, you will play a pivotal leadership role within the Emergency Department Nursing Leadership Team. Working closely with the Nurse Unit Manager, you will provide leadership in clinical governance, quality improvement, patient safety and risk management, helping to drive a culture of continuous improvement and excellence in care delivery.

This role is ideal for an experienced Emergency Department leader who is passionate about quality outcomes and patient safety. You will work collaboratively with nursing, medical and multidisciplinary teams to identify improvement opportunities, oversee incident management processes, support accreditation readiness and ensure the department continues to meet national safety and quality standards.

You will:

• Lead quality improvement initiatives that enhance patient outcomes and service performance
• Support clinical governance, accreditation and compliance with National Safety and Quality Health Service Standards
• Provide leadership in incident management, risk mitigation and continuous improvement activities
• Work in partnership with Clinical Nurse Manager – Workforce and Operations
• Build capability across the nursing workforce through education, coaching and support
• Provide clinical leadership, building capability and culture within the ED nursing workforce and promote psychological safety in incident reporting
• Be part of an exciting ED expansion that will help shape the future of emergency care in Wyndham

What you'll bring

You’re a passionate and influential nursing leader who is committed to delivering safe, high-quality patient care. You thrive in complex healthcare environments and enjoy working collaboratively to drive continuous improvement, strengthen clinical governance and support positive patient outcomes.

To thrive in this role, you will have:

• Current AHPRA registration as a Registered Nurse
• Postgraduate Critical Care or Emergency Nursing qualifications
• Extensive Emergency Department experience within a complex healthcare setting
• Demonstrated leadership experience at a senior nursing level
• Experience in clinical governance, quality improvement and risk management
• Strong understanding of patient safety, accreditation requirements and National Safety and Quality Health Service (NSQHS) Standards
• Highly developed analytical, reporting and problem-solving skills
• Proven ability to influence change, lead improvement initiatives and manage complex clinical issues
• Excellent communication and stakeholder engagement skills
• A commitment to fostering a culture of safety, accountability and continuous improvement

Desirable:

• Postgraduate qualification in Health Management, Leadership or a related discipline
• Previous experience in clinical leadership roles within an Emergency Department or other acute healthcare setting
  

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.
• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people's lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.