Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Represents organ and tissue donation equally.
- Possesses strong interpersonal skills with an ability to work effectively with all stakeholders, particularly with medical professionals and donor families.
- Manages highly stressful situations in a calm and professional manner by using sufficient judgment and discretion at all times.
- Ability to productively work with guidance and supervision, and as a team participant. Accountable to the team and works with the team to meet DNWest’s strategic goals.
- Maintains personal/professional balance; works toward resiliency.
- Focusses on enhancing and refining skills and/or knowledge, concepts, and principles.
Referral and Donor Management
- Responds and provides onsite consultation to hospitals that refer potential organ and tissue donors.
- Conducts a through chart review and determines medical suitability in conjunction with other clinical personnel.
- Documents information in current DNWest’s electronic records.
- Assesses hemodynamic stability and develops strategies in conjunction with DNWest’s clinical staff to maintain organ function.
- Collaborates with physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD (donation after cardiac death) evaluation.
- Obtains, labels, and packages specimens for testing.
- Performs donor physical assessment.
- Provides donor/referral information for DNWest’s staff to follow up on cases.
- Assists other DNWest’s Staff in starting up donor cases, and/or expedited donor case work-up.
- Maintains critical care knowledge and critical thinking skills to effectively and independently manage donors, using approved donor protocols and develops action plan to share with clinical team.
- Reviews organ donor cases with Clinical Operations Manager (COM) in real-time to assess donor management goals (DMG) metrics, clinical management strategies, and allocation needs.
- Coordinates organ recovery with OR staff and DNWest’s recovery services.
- Maintains proficiency in organ packaging as required by United Network of Organ Sharing (UNOS) standards.
- Initiates communication and collaboration with appropriate support resources throughout the donation process.
- Communicates with the coroner/medical examiner and collaborates with plan for release for donation, and plan for remains post recovery.
Onsite Presence
- Secures and maintains positive hospital leadership, physician, nurse, and ancillary care staff relationships.
- Maintains a supportive onsite presence as appropriate.
- Provides conflict resolution.
- Utilizes critical thinking skills in the moment to achieve the desired end result.
- Provides in-the-moment education to hospital staff when appropriate.
- Completes service recovery as needed.
Donation Discussion and Family Support
- Able to hold a donation discussion and share all elements of donation with a grieving family.
- Able to complete all required documentation and authorization forms.
- Sensitively and thoroughly completes the Uniform Donor Risk Assessment Interview (UDRAI) if needed.
- Compassionately provides support and answers questions at bedside.
- Completes calls during the donation process (daily update call, post OR call).
- Is able to communicate any family needs or after-care to staff as necessary.
Recovery and Allocation
- Completes organ allocation in conjunction and collaboration with DNWest’s allocation team according to established organizational organ allocation policies and UNOS policy.
- Coordinates the organ recovery with the DNWest’s Recovery Services, Donor Recovery Inter-facility Transfer (DRIFT) program or donor hospital’s operating room staff.
- Works with DNWest’s recovery staff to complete the organ recovery according to policy in the operating room.
- Maintains proficiency in organ packaging as required by United Network for Organ Sharing (UNOS) standards.
- Understands and accurately maintains donor information and charting.
- Communicates with both DNWest’s tissue department staff and other tissue teams during referral and donor process.
Administrative Responsibilities
- Maintains complete and accurate timecard and expense records.
- Maintains donor supplies and equipment necessary to complete job functions.
- Maintains records and completion of transportation documentation, chart corrections, and activity log in timely manner.
Personal and Professional Competency
- Seeks guidance and assistance from team members and management staff to improve job function.
- Meets with leadership every 6 - 8 weeks to discuss performance, identify opportunities, and set goals.
- Maintains accurate, timely completion of training requirements as assigned.
- Completes yearly core competencies as assigned by management.
- Majority of CEU’s must be applicable to critical care, critical thinking, or donation and transplantation
- Attends department/team meetings, trainings, and all-staff events as established by management.
- Participates in chart reviews, case reviews, and after action reviews as appropriate.
- Utilizes resource materials and on the job training to gain further competency.
Other
- Follows clinical expectations as outlined in the job expectation document.
- Travel to all areas of DNWest’s service area is required.
QUALIFICATIONS
- Compassionate, conscientious, and ethical.
- Basic knowledge from prior classroom and/or on the job training.
- Possess strong interpersonal skills which will allow her/him to deal effectively with individuals or group of individuals, particularly medical professionals, and donor families.
- Maintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.
- Ability to provide accurate assessments of job performance and recommend changes in policies, procedures, strategies, and action plans.
- Qualified to perform donor evaluations and donor management.
- Obtain Certified Procurement Transplant Coordinator (CPTC) Certification within 2 years of completing successful orientation and maintains certification.
EDUCATION AND EXPERIENCE
- Bachelor’s degree required, in Nursing or biological sciences or an equivalent degree / diploma/certificate in an allied health field or OPO (organ procurement organization) experience.
- Has 2 years’ experience in critical care setting or a minimum of 1 year experience other OPO clinical role.
- Obtains and maintains Advanced Cardiovascular Life Support (ACLS) Certification.
- Obtain/maintain other professional certification (e.g. RN, EMT-P, RRT)
- Must have ability to travel within the DNWest’s service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.
Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
