Clinical QA Specialist - Internal Candidates Only

Accountabilities:

• Conduct clinical quality assurance activities to verify adherence to applicable regulatory requirements, internal standards, clinical protocols, and established quality expectations.
• Perform calibration audits, inspections, and other quality reviews to assess accuracy, consistency, productivity, and compliance across clinical workflows.
• Analyze audit findings and quality trends, partnering with clinical leadership to identify root causes, address recurring issues, and implement appropriate improvements.
• Contribute to quality improvement initiatives and KPI-driven projects designed to strengthen operational efficiency, optimize costs, improve quality outcomes, and support sustainable margins.
• Apply strong cardiac device management expertise when reviewing clinical work and interpreting device-related information, helping maintain a high standard of accuracy across quality assurance activities.
• Maintain strict confidentiality when handling sensitive patient and organizational information and consistently follow HIPAA, PHI, and applicable privacy and security requirements.
• Support a patient-centered care philosophy by recognizing the impact of clinical quality, accuracy, and operational reliability on patient outcomes.
• Maintain required productivity and quality targets while working independently in a remote, computer-based environment.

Requirements:

• Bachelor’s degree in a relevant discipline such as healthcare, life sciences, engineering, or a comparable field.
• Successful completion of a cardiac device rhythm management course or equivalent professional experience.
• At least 3 years of recent experience in cardiac device management, with strong practical knowledge of device monitoring and clinical workflows.
• Demonstrated experience interrogating and interpreting device diagnostics across all four major manufacturers: Medtronic, Abbott/St. Jude, Boston Scientific, and Biotronik.
• Required International Board of Heart Rhythm Examiners (IBHRE) certification, including CCDS, CEPS, or CDRMS credentials.
• Proven experience performing or supporting clinical quality assurance activities within a healthcare environment, with a strong understanding of quality, regulatory, and compliance expectations.
• Strong analytical skills and exceptional attention to detail, with the ability to identify discrepancies, interpret findings, recognize trends, and support data-driven improvement.
• Knowledge of regulatory requirements, including Medicare reimbursement guidelines and ISO standards, is expected.
• Strong written and verbal communication skills, with the ability to collaborate effectively with clinical leadership and colleagues in a remote environment.
• Proficiency with collaboration and productivity tools such as Microsoft Office Suite, Microsoft Teams, and Slack.
• Ability to work consistently at a computer, perform repetitive data-entry motions, communicate effectively through voice and video technologies, and exchange accurate information.
• Ability to maintain a dedicated and private home office, reliable high-speed internet connectivity, and professional working conditions suitable for handling confidential information.
• Must reside and work exclusively within the contiguous United States and be legally authorized to work in the United States.
• Must notify and obtain appropriate approval before working from any location other than the legal work address on file, in accordance with applicable IT and workplace policies.
• Willingness to undertake limited business travel when required.

Benefits:

• Target compensation range of $93,000–$103,750 USD, depending on education, experience, and certifications.
• Full-time, fully remote position available across the United States, subject to the requirement to reside and work within the contiguous United States.
• Opportunity to contribute to clinical quality initiatives within a technology-enabled cardiac device monitoring environment.
• Meaningful patient-centered work where clinical accuracy and quality directly support patient care.
• Collaboration with experienced clinical leadership and healthcare professionals.
• Opportunity to contribute to continuous improvement, KPI-driven initiatives, and operational quality programs.
• Work environment that supports specialized expertise in cardiac device management, clinical quality assurance, and healthcare technology.