Onsite
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.
An opportunity exist to join Cochlear as our Clinical Technical Specialist to deliver high‑quality clinical and technical support to hospitals, clinics, and patients across an assigned region. This role combines hands‑on clinical expertise with strong problem‑solving skills and a collaborative approach to stakeholder engagement, ensuring exceptional patient outcomes and sustainable service delivery.
Your responsibilities include:
Providing on‑site and remote clinical technical support to new and existing hospitals and clinics, including intraoperative measurements and post‑operative fitting for Cochlear Implant (CI) recipients.
Support clinics in establishing standardised patient follow‑up procedures to ensure consistency and quality of care.
Delivering regular training sessions to audiology clinicians on new technologies, software updates, and product features.
Educate recipients on new product features, assistive accessories, life‑enhancing technologies, and spare parts.
Build and maintain strong relationships with surgeons, audiologists, operating theatre staff, referring professionals, service partners, and internal field teams
Provide ongoing clinical and technical support via site visits, phone, and written communication.
Participate in conferences, internal training programs, practicums, FIRM meetings, and product/software webinars.
Ensure consistent application of agreed B2B and B2C service standards across all clinical activities.
Engage clinics to identify study opportunities and support trial preparation and delivery.
Communicate clinical study outcomes during training sessions, meetings, and site visits.
Support Research‑led initiatives such as Healthy Hearing Ears and similar programs.
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Degree in Audiology
Strong communication and interpersonal skills
Valid driver’s licence
SCFHS certification
2–3 years’ experience in Cochlear Implant clinical practice
Fluency in English
Arabic language skills highly regarded
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
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