Cloud Consultant

The Red Hat Consulting team is looking for a Cloud Consultant to join us in Mexico City, Mexico. In this role, you will create possibilities, solve problems, and establish working relationships with our customers.

You will help explain the benefits of Red Hat cloud solutions to our customers. You'll gain an understanding of our customers' infrastructures and business needs.

As a Consultant, you will work closely with customers on various specific initiatives including architecture, deployment, troubleshooting, and performance tuning of Red Hat related cloud and container solutions, including Red Hat OpenShift Container Platform and Kubernetes based technologies. You'll need to have excellent technical abilities and solid communication and customer-facing skills. You won't be expected to know everything on day one, but your ability to learn new technology quickly will be essential.

What you will do:

• Routinely assess and managingRed Hat's core offerings, including Red Hat OpenShift Container Platform, Red Hat OpenShift Data Foundation (ODF), and Kubernetes based technologies.

• Manage automated, containerized cloud application platform solutions with a focus on infrastructure concerns including networking, storage, virtualization, security, logging, monitoring, and high availability and system resilience

• Learn new technologies quickly, including container orchestration, container registries, container build strategies, cloud storage, and software-defined networks

• Serve as a subject matter expert on site, addressing technical, developmental, or strategic IT needs

• Manage problem identification, system architecture definition, software specification and design, testing, and deployment of complex open source solutions

• Adapt to changing customer requirements

• Respond to incidents, escalations, and exceptions in a professional manner

• Deliver quality results both on-site and post-engagement that are on time and within the scope of the assigned project, including project journals, status reports, and other standard documentation

• Participates in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, with responsibility to respond to urgent customer issues

What you will bring:

• Bachelor's degree required;

• 3+ years of experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative

• 2+ years of experience working with Kubernetes, AKS, GKS, EKS, Docker, Podman, or any other Container and PaaS related technologies

• 2+ years of scripting or programming experience

• Knowledge of system management, including installation, custom channels, deploying virtualized systems, basic client-based security, repositories, and creating core builds.
   

The following are considered a plus:

• Proven experience with Red Hat OpenShift Container Platform and other Red Hat products.

• Knowledge of software development lifecycle practices, including Agile (e.g. Scrum), Waterfall, and Incremental

• Agile and DevOps mindsets are desired Willingness to study and learn Agile Practices.

• Red Hat Certifications.

• Fluency in English.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.