Required skills and experience:
• 2/3+ years of experience working with Azure and/or AWS or any other major cloud platform technologies
• Provisioning, operating, and maintaining systems running on Azure and AWS cloud platforms including deployment/teardown and automation
• Proficient with cloud platforms including IaaS & PaaS components, for example: Azure Virtual Machines/EC2 Instances, Golden Image/AMI management, Storage Accounts/S3 buckets, Network Security Groups/Security Groups, vNets/VPCs, Azure App Services, AWS Lambda, Kubernetes etc
• Infrastructure as code (IaC), and CI/CD pipeline experience is required – example: Terraform, Bicep/ARM, CloudFormation, Gitlab, ADO
• Hands-on scripting and automation experience (e.g., PowerShell, Python, Bash, Azure CLI, AWS CLI)
• Proficient understanding of Windows and Linux operating systems from an administration perspective including OS configuration, patching, performance tuning, user/group management, system services, and troubleshooting
• Knowledge of network (LAN, WAN, VPN) and web related protocols (e.g. TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
• Management of monitoring and metrics using Azure Monitor, Log Analytics, Application Insights, CloudWatch and shared dashboards
• Configuration and operation of backup solutions to protect and recover workloads (Azure Backup, AWS Backup)
• Update Management (patching) experience on cloud based systems is required including remediation of patching issues
• Experience with security policies, RBAC models, IAM roles and access provisioning, Security Groups
• Good awareness of the latest features/capabilities of Azure and AWS platforms are desirable
• Knowledge on installation, configuration, usage of CLI tools to manage cloud components is desirable
• Experience with creation and maintenance of operations documentation for day to day issues and knowledge transfer
• Excellent troubleshooting skills for Azure/AWS platforms including OS-level issues
• Experience with ITIL/ITSM service operations processes including incident/request management, change and configuration management. Ideally ITIL Foundation certified. ServiceNow exposure is a bonus
• Good to have: Understanding of AI-driven operations (e.g., AIOps, AI-assisted troubleshooting, log analytics insights)
• Prior experience in Life Sciences area is also a bonus. Other highly regulated industry experience will be considered also
Education/certification:
• Degree level educated, preferably in science, maths or engineering areas.
• Azure Certification is a must - preferably Azure Administrator or Solutions Architect certified. AWS Associate level certification is preferred.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.