Cloud Engineering Manager (R-20054)

Key Responsibilities:

Cloud Engineering Leadership

• Lead cloud engineering teams responsible for the design, implementation, support, and optimization of enterprise cloud platforms.
• Establish and enforce cloud engineering standards, operational procedures, and governance frameworks.
• Drive cloud platform reliability, scalability, performance, and security.
• Oversee cloud infrastructure lifecycle management and modernization initiatives.
• Partner with architects and application teams to deliver cloud-native solutions.
• Ensure cloud services meet operational, compliance, security, and business requirements.
• Develop cloud roadmaps that align with business and technology strategies.

Cloud Operations & Platform Management

• Oversee cloud platform operations across production and non-production environments.
• Ensure operational excellence through proactive monitoring, observability, automation, and resiliency practices.
• Lead incident response and cloud service restoration activities.
• Drive continuous improvements to platform stability and operational efficiency.
• Manage cloud platform capacity planning, performance optimization, and resource utilization.
• Ensure effective backup, disaster recovery, and business continuity capabilities.

FinOps & Cloud Cost Optimization

• Establish cloud financial management practices.
• Monitor cloud consumption, budgets, and spending trends.
• Drive cost optimization initiatives through rightsizing, automation, and resource governance.
• Partner with Finance and Technology leadership to improve cloud investment efficiency.
• Develop executive reporting for cloud utilization and financial performance.
• Implement tagging, chargeback, and showback governance models where applicable.

DevOps, Automation & Platform Engineering

• Promote Infrastructure as Code (IaC) practices using tools such as Terraform and CloudFormation.
• Lead automation initiatives that reduce manual operational activities.
• Support CI/CD pipeline integration and platform automation strategies.
• Improve deployment velocity while maintaining platform stability and compliance.
• Drive self-service cloud capabilities and platform engineering practices.
• Champion AIOps, observability, and operational intelligence initiatives.

Security & Compliance

• Partner with cybersecurity teams to maintain secure cloud environments.
• Ensure compliance with enterprise security standards and regulatory requirements.
• Oversee vulnerability remediation and cloud security posture initiatives.
• Support audit readiness and compliance certifications.
• Implement cloud governance controls and policy enforcement.

Site Leadership Responsibilities

Organizational Leadership

• Serve as the senior technology leader for the local site.
• Act as a liaison between global technology leadership and local teams.
• Foster a collaborative, high-performing, and inclusive work environment.
• Support organizational communications and leadership engagement activities.
• Lead site-level initiatives supporting company culture and employee experience.

Talent Management

• Recruit, develop, and retain top cloud engineering talent.
• Establish career development frameworks and technical growth plans.
• Conduct performance management and succession planning activities.
• Mentor future engineering leaders and technical specialists.
• Drive employee engagement and professional development programs.

Site Operations & Governance

• Participate in local leadership forums and business reviews.
• Support workforce planning and organizational growth strategies.
• Ensure appropriate staffing, skills alignment, and operational readiness.
• Represent the technology organization during site visits, executive reviews, and customer engagements.
• Promote consistency with global engineering and operational practices.

Key Requirements:

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.
• Equivalent combination of education and relevant experience may be considered.

Experience

• 8+ years of experience in cloud engineering, infrastructure engineering, or platform operations.
• 3+ years of leadership experience managing cloud or infrastructure engineering teams.
• Experience managing enterprise-scale AWS and/or Azure environments.
• Experience leading globally distributed teams.
• Experience supporting large-scale cloud transformation initiatives.
• Experience working with offshore or multi-site delivery organizations preferred.

Preferred Certifications

Cloud Certifications

• AWS Certified Solutions Architect Professional
• AWS Certified Advanced Networking
• AWS DevOps Engineer Professional
• Microsoft Azure Solutions Architect Expert
• Azure Administrator Associate
• Google Professional Cloud Architect

Leadership & Process Certifications

• ITIL Foundation or higher
• FinOps Practitioner
• Certified Scrum Master (CSM)
• SAFe Leadership Certifications

Technical Skills

Cloud Platforms

• AWS
• Microsoft Azure
• Google Cloud Platform (Preferred)

Infrastructure & Automation

• Terraform
• CloudFormation
• Ansible
• Kubernetes
• Docker
• GitHub Actions
• Jenkins

Monitoring & Observability

• Datadog
• Dynatrace
• Splunk
• CloudWatch
• Azure Monitor
• New Relic

Service Management

• ServiceNow
• Incident Management
• Problem Management
• Change Management
• Capacity Management