Edmonton, Alberta, Canada
Hybrid
CLOSING DATE:
Microsoft 365 Support & Operations
Provide support for M365 tools (Teams, SharePoint, OneDrive, Copilot, Power Platform)
Troubleshoot issues and escalate complex items when needed
Support administration activities (permissions, licensing, configurations)
Create documentation, runbooks, and knowledge articles
Identify opportunities to improve processes and user experience
Solutions & Automation
Build and maintain solutions using SharePoint, Power Apps, Power Automate, Forms, and Lists
Partner with business teams to understand needs and translate them into solutions
Support the lifecycle of solutions (design, testing, documentation, handoff)
Improve existing tools for usability and sustainability
Copilot & AI Enablement
Support adoption of Microsoft 365 Copilot and AI capabilities
Evaluate new features and summarize value, risks, and opportunities
Contribute to AI agent and Copilot Studio solutions
Develop user guides, training content, and prompt best practices
Monitor usage trends and identify improvement opportunities
Governance, Security & Compliance
Support M365 governance (site lifecycle, permissions, policies)
Follow security, privacy, and compliance standards
Identify and escalate risks related to data or governance
Contribute to transparent and well-documented processes
Collaboration & Stakeholder Support
Work closely with IT teams and business stakeholders
Communicate technical concepts in a clear, user-friendly way
Support rollouts, training, and adoption initiatives
Build strong relationships through a responsive, solution-oriented approach
2+ years of experience supporting or building solutions in a Microsoft 365 environment
Hands-on experience with SharePoint Online, Teams, OneDrive, and M365 administration
Post-secondary education in IT, Computer Science, or related field (or equivalent experience)
Experience using Microsoft Copilot or enterprise AI tools
Strong problem-solving and troubleshooting skills
Ability to communicate clearly with both technical and non-technical audiences
Microsoft certifications (MS-900, PL-900, MS-102, or similar) is an asset
Experience with Power Platform (Power Apps, Power Automate) is an asset
Exposure to Copilot Studio or AI agent development
Knowledge of SharePoint architecture, permissions, and lifecycle practices
Familiarity with Purview, security, compliance, or governance tools
Experience with PowerShell, Graph, Azure, or Entra ID
You provide timely, practical support that improves the user experience
You deliver simple, effective solutions to business challenges
You balance innovation with governance and security
You contribute to a culture of collaboration, continuous learning, and knowledge sharing
Note: Posting will close at 11:59 pm MST on June 15, 2026.
#LI-KR1
We are excited to meet you. Please submit your resume or CV to be considered for this opportunity. Applications are being reviewed on a rolling basis and we will be in touch with any questions.
Final candidates will be asked to undergo a security screening, which includes a credit bureau and a criminal record investigation, the results of which must be acceptable to AIMCo.
ALERT - Be on the lookout for AIMCo career opportunities advertised through third parties that request an application fee or too much information. To verify, all opportunities are posted on aimco.ca/jobs
At AIMCo, we draw upon the differences in who we are, where we come from and the way we think to deliver results for the Albertans who rely on us. We offer an inclusive, modern workplace where well-being is prioritized, and colleagues are enabled to do their best work. Our team members are motivated by our purpose and committed to creating long-term value for our clients and their beneficiaries.
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