Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Description
Treasury Technical Engagement Team - This position supports Treasury Sales Officers, Implementation Advisors and Treasury Services Specialists with the on-boarding of new Large Corporate and Commercial clients implementing complex Treasury Services products within US and Canada. The individual must have a broad and in-depth knowledge of the various payments, receipts and reporting services as well as data transmission protocols in order to adequately consult with clients, explain the options available to them and gather their requirements for implementing those services.
This position will be the primary contact for all technical aspects associated with the implementation of these services and therefore must be the client advocate into those product teams. The value this individual brings to the team and to the organization is the ability to build trust and confidence with clients and ensure the bank effectively delivers an excellent client experience during these technically complex implementations.
Required Skills:
Strong knowledge Treasury Payments, Receipts and Information Reporting products with the ability to establish and maintain a high level of customer trust and confidence
Knowledge of data transmissions and connectivity such as HTTPS, FTP/SSL, SFTP, AS2, SWIFT
Knowledge of industry standard file formats such as NACHA, EDI, XML
Strong analytical, problem solving and organizational skills with the ability to manage competing demands.
Strong communication skills to work with clients and internal partners to deliver clear requirements
Strong interpersonal skills including mentoring, coaching, collaborating, and team building
Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
The ability to read, understand and explain a file specification and requirement documents
The ability to visually inspect a data file against its specification document to ensure accurate formatting
Desired Skills:
Client implementation experience with Treasury Products is highly desired
Prior experience managing technology projects at Bank of America.
Prior experience as a software developer, business analysis or product manager
The desired candidate will have a 4 year degree and 5+ years experience in a similar client facing role.
Shift:
1st shift (United States of America)Hours Per Week:
40