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KMX51582 Mexico Puerta Polanco (KMX51582), Mexico
Remote only
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Responsibilities
1. Client Team Integration
Act as an active member of the GNP technical team under a Staff Augmentation model.
Align with client processes, tools, and standards.
Participate in operational meetings, planning sessions, and follow-ups.
2. Application Support & Maintenance
Provide technical support for Mainframe-based applications.
Handle incidents and service requests effectively.
Ensure the stability and continuity of mission-critical systems.
3. Mainframe Development
Develop and maintain COBOL programs.
Create and update batch processes using JCL.
Implement enhancements and fixes in existing applications.
4. Technical Analysis & Troubleshooting
Analyze failures in batch and online processes (CICS).
Perform transaction tracing and log analysis.
Ensure data integrity within DB2 environments.
5. Collaboration & Coordination
Work closely with technical, functional, and business teams.
Escalate critical issues when needed.
Participate in regular operational follow-ups.
6. Documentation & Compliance
Document developments, incidents, and solutions.
Keep technical documentation up to date.
Ensure compliance with audit and IT governance standards.
7. Continuous Improvement
Identify opportunities to improve processes and system performance.
Propose enhancements to increase stability and efficiency.
If you're ready to be a part of a team that thrives on challenge, innovation, and delivering exceptional service – Kyndryl is the place for you.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. As an expert in your respective domain, you have several career paths available to you. Whether you progress as an Architect or a Specialist – you can find your next opportunity here.
Who You Are
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills & Experience
Technical Skills (Must Have)
COBOL (development and maintenance)
JCL (batch processing)
DB2 / SQL
CICS (online transaction processing)
IBM Mainframe (z/OS)
Nice to Have
Java Front-End (for end-to-end traceability)
Monitoring and job scheduling tools
Additional Knowledge
Experience in AMS or production support environments
Ticketing tools (ServiceNow, Jira)
ITIL framework (nice to have)
Soft Skills
Strong adaptability (key for Staff Augmentation environments)
Team collaboration
Problem-solving under pressure
Effective communication
Time management and prioritization
Proactive mindset and continuous learning
Requirements
Bachelor’s degree in Computer Science, IT, or related field
+3 years of experience in COBOL Mainframe environments
Experience in production support for critical systems
Basic English (technical reading)
Service Conditions
Client: GNP Seguros
Model: Staff Augmentation
Work Mode: Remote (with occasional onsite visits if required)
Schedule: Monday to Friday, 9:00 AM – 6:00 PM
Availability for additional support windows if needed
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.